"Lila (associate #001971959) is a God send and shows great enthusiasm while assisting me. I will be back to visit her today 4/5/18"
"Good experience. We enjoy shopping here . We don't shop at your store as often as we used to - probably less than half the amount of time as before (due to clothing style changes, and shoes options). You used to carry a nice selection of the brand New York Transit sandals: however, those style options have drastically reduce, and changed."
"The Bealls in Grapevine was exceptionally clean and had a lot of merchandise to choose from. This will be the store I will go to from now on. I love this store."
"I like the store brands, but hard to find specific items that are easier to find online. Based on the website not being secured, I won't purchase online... so that means you won't get my purchase because the items don't seem to be available in the store. Perhaps you could get your website updated to meet online encryption standards to protect my credit card information... that's the LEAST you can do to protect your customers!This survey assumes I've purchased at your store before this purchase. Question 41 is required yet neither option is true for me. Perhaps you could take into consideration people answering the survey after their very first visit & purchase???"
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"Velanie is usually at the front of the store and is always helpful if she isn't assisting someone else. Everyone that I have come in contact with at this location is helpful and attentive :-)"
"I love the smaller store appeal. But, I prefer to use all my coupons; and combine coupons."
"Good if Stage refers to the Bealls store."
"I love shopping at Beall's. Have been shopping at Beall's for yrs. I like their clothing line, shoes, accessories, jewelry. Everything I wear comes from Beall's. I have invited several of my friends to shop there also.Not only do I purchase all my clothes, but also kitchenware, bath towels and bedroom items. I used to purchase all my gift cards for restaurants, Amazon, movie theaters and home improvement stores. Beall's is my go-to store...whatever I need, Beall's usually has it. Plus, all the Sales Associates are all so friendly and helpful."
"Look at earlier question. I don’t feel like getting upset & typing it again!"
"I enjoy shopping at Bealls for the convenience and quality and the excellent coupons and sales"
"Love the employees, merchandise, and the store, but have had troubles almost every time at checkout. I always check with associates before shopping regarding coupons and if there are any exclusions and if so, what is excluded. When I start to pay, they tell me that my coupons or offers don't work. The store needs to come up with a better way to inform customers about their coupons, sales, and rules about combining coupons or not. We've been frustrated so many times at check out time that our purchases don't qualify for the discounts, coupons, etc. It makes us not want to shop there anymore. :-("
"It was great. I live this store."
"General experience was nice, the associates are always very friendly."
"I love shopping at Bealls. Millie always makes our shopping experience so enjoyable. She is always so helpful and provides outstanding customer service. She always goes above and beyond. Millie is a big reason we come to shop here, as customer service is very important to us. She is the shining star in your store. I hope she is recognized for her outstanding customer service she provides."
"I always like the online specials and my money buys more."
A rep from Bealls, Grapevine, TX, StageAM, has responded:
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”