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Verified Bealls, Rockport, TX Shopper
Verified
5/5

2018-11-17

"Caleb was very pleasant and efficient. So was the other young man working the menswear department. All of the ladies were helpyalso."


Verified Bealls, Rockport, TX Shopper
Verified
5/5

2018-11-13

"The new store is lovely and all the associates were very friendly and helpful"


Verified Bealls, Rockport, TX Shopper
Verified
5/5

2018-11-09

"Great shopping experience, always is."


Verified Bealls, Rockport, TX Shopper
Verified
3/5

2018-11-06

"The clerks were very nice, but the store is crowded"


Verified Bealls, Rockport, TX Shopper
Verified
5/5

2018-10-18

"Always a great experience. Felt very satisfied when left."


Verified Bealls, Rockport, TX Shopper
Verified
2/5

2018-10-12

"My experience with other stores in the area varies. Pre-Hurricane Harvey the one in Portland, TX used to be 2nd to Rockport's, and the one in Aransas Pass was only if you were desperate. The one in Portland is now the better one in the area to shop."


Verified Bealls, Rockport, TX Shopper
Verified
5/5

2018-10-02

"Wonder, very friendly sales associates that take the time to make your visit very pleasant. Always have a warm welcoming atmosphere."


Verified Bealls, Rockport, TX Shopper
Verified
5/5

2018-09-28

"I absolutely love Bealls! Their products are so amazing, and the clothing is beautiful!"


Rep reply posted 2018-09-28
A rep from Bealls, Rockport, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Bealls, Rockport, TX Shopper
Verified
5/5

2018-09-26

"Usually good. Better at this Bealls than the one in Cuero"


Verified Bealls, Rockport, TX Shopper
Verified
5/5

2018-09-20

"Dora was fabulous! Jo Anna is always helpful"


Verified Bealls, Rockport, TX Shopper
Verified
2/5

2018-09-10

"One of the store associates was so rude to me and my mom. Customer service is not difficult to provide and if it is then you are not in the right field. It's one thing to be ugly to me but to my mother? I will never shop in this store in the future. Customer service goes a long way in my book and word of mouth is a powerful tool."


Rep reply posted 2018-09-10
A rep from Bealls, Rockport, TX, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Bealls, Rockport, TX Shopper
Verified
5/5

2018-09-06

"The Bealls in rockport is amazing the people that work there are always so nice and helpful! I had a lady help me find a outfit and pair of shoes tO go with it. I loved my experience there! Definitely going back!"


Rep reply posted 2018-09-06
A rep from Bealls, Rockport, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Bealls, Rockport, TX Shopper
Verified
5/5

2018-08-31

"It was a very pleasant visit. I especially enjoyed talking with the Ester Lauder girl even though I was at the Clinique counter. She was very informative and nice."


Rep reply posted 2018-08-31
A rep from Bealls, Rockport, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Bealls, Rockport, TX Shopper
Verified
1/5

2018-08-30

"The Bealls in Rockport, Texas has a very rude salesgirl named Victoria. You wouldn't even know she was an employee because she doesn't even wear a name tag or acknowledge customers. Victoria did not help me at all to find my purchases despite the fact that I was one of three people in the entire store. Customers were invisible to her. Items that were on sale were rung up at a different price and she didn't care to correct it. Items I placed on hold with her were put back on the shelves in less than 30 minutes with no apologies or reason but I was given a snide remark and smirk. Victoria also had a very condescending tone when I asked if items were eligible for an advertised online coupon. I have never received such a rude salesperson in my life and I most certainly will not be back to that store. I will discourage everyone I know not to shop there and drive to the Portland store where they know how to greet customers and give excellent customer service."


Rep reply posted 2018-08-31
A rep from Bealls, Rockport, TX, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Bealls, Rockport, TX Shopper
Verified
5/5

2018-08-29

"I am so glad that the Rockport location has re-opened since Hurricane Harvey. The sales associates are friendly and helpful. The women at the Clinique counter and fragrance counter are great. They always make me smile and I enjoy our talks."


Rep reply posted 2018-08-29
A rep from Bealls, Rockport, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”