"have not slept in the bed yet, but great customer service and delivery!"
"We are overall very satisfied with the order. The bed is very comfortable and has aided us in getting a good night's sleep. The delivery was right on time and as promised, and the foundation was very easy to setup. The only complaint is with off-gassing of the bed, and I consider myself "average" as far as sensitivity to odors and smells. We set it up within 24 hours of the delivery and decided that the off-gassing was too much to handle and slept in another room for two nights. It was still very noticeable after that, and still noticeable 10 days later. It is fading and I'm sure that within a couple of weeks we will not notice it at all.
I would recommend bedinabox.com to a friend, but it would be with a warning about the off-gassing."
"Great. Sleep better, holds me in place, but soft. Very comfortable, no complaints.
Oh, the sheets I ordered were ripped when I received them... but thats a small pie compared to how awesome the mattress is."
"Best customer service of any company I have dealt with. The bed was exactly as described. I ordered it on Thursday and it arrived Friday. Slept all night through the first night, no back pain and lots of energy in the morning. Glad I bought one for guest room as well. I know they will appreciate it as much as I do."
"VERY FAST! We were amazed at how quickly it was here...we are in Va. so it literally was here the next day! I have a very sensitive nose and was concerned about gases, but we layed it out on our deck on top of a sheet for about 4 hours. That took care of it!"
"I was pleased with personal conversation with customer support to clarify some questions after delivery. I wish there had been a clear opportunity to talk to such a helpful representative before ordering my new bed. I'm sure that it could have happened but the invitation to consult with a representative to be sure about the bed that was best for me was not appearant. "
"I love all the products we have bought from them.
The beds are great.
The toppers and protection covers are well worth buying.
I love that the beds are not imported.
10 stars.. "
"Great experience! Slight issue with gassing but odor is slowly fading. Uber comfortable! Thought there would be an issue with heat retention since I have never owned a memory foam but so far, it's great! That cooling gel works. "
"The communication with this merchant was excellent. They sent emails updating the status of the delivery. The bed was delivered 4 days after I ordered it. Love the bed!
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"Great service and great way to buy a bed!"
"exactly what I expected, and timely delivery"
"I bougt this mattress for my teenage daughter. The order was delivered earlier than promised. My daughter and I had the bed put together and all made up in 45 minutes. The bed is very comfortable...more comfortable than the much more expensive mattress my husband and I bought for ourselves!"
"Arrived on time and as expected."
"If customer service says anything at all about the mattress I purchased, I should be sleeping like a Queen! "
"Everyone I talked with was very polite and helpful. They answered my questions without making me feel bad about asking them."