"PacBamboo™ GEL Memory Foam Mattress King, 13" Thick: Delivery was great and set up relatively easy. Did weigh 125 lbs. A helper may be helpful for some. This mattress look expensive and well made. Was very delighted and surprise. The mattress is more on the firm side but very comfortable. It is a little warmer than a spring mattress but not as noticeable as time goes on. As far as odor, most new items have a smell and so does this, but it does not last for too long, and it is not over powering. Pretty sure we will buy another "Bed In A Box" when we need another mattress and will recommend them to family and friends.Very Satisfied. "
"I'm really happy with my Bedinabox.com purchase. It arrived on time. It was very easy to assemble by myself, with only a screwdriver. I love the bed thus far. I sleep better than on my old spring mattress. I'd recommend a memory foam mattress from Bedinabox to anyone looking for a great mattress at a great price. "
"The bed is much more Firm than expected."
"Very helpfull staff. Delivery was even faster than they said it would be "
"BedInABox made everything so effortless. Their site was a very valuable resource, and quite on the mark with their information. I wanted a very firm mattress, so I opted for the PacBamboo since it was the most reasonably priced firm mattress. So I ordered it, and it was delivered within 4 days - not to mention shipping was included in price (it couldn't have been cheap shipping a 100 lb package). To my delight, it is everything I wanted. It took me a couple nights of tossing and turning to get used to the memory foam, but let me tell you...the sleep I got on the third night was luxurious and just down right awesome. My back and neck issues were completely alleviated within 4 days of sleeping on it! Well worth the time and money for one of these. Plus, watching the mattress expand out of the packaging is pretty cool too. I can vouch for the PacBamboo, that the bed doesn't have as stiff an odor as you'd expect either."
"VERY PLEASED WITH THE MEMORY FOAM MATTRESS. HAVE ONLY SLEPT ON IT FOR A FEW NIGHTS. "
"Customer support was great in answering questions to help make final decisions regarding which BedinaBox mattress to purchase.
The mattress is awesome and very happy with follow up support from the company as well."
"Bed in the Box has perfected the science of building and sending back friendly bed systems.
Their customer service is second to none. Putting the bed together c/w box, frame and mattress was not only easy, but fun as well.
To date, I've had one sleep on the new bed. What a comfortable night's sleep I had!
Thanks to Bed in the Box, I look forward to my future slumber sessions.
Kind regards,
Cliff"
"Love the mattress. It is so comfortable!"
"Bed came quickly. Fairly easy to unpack with 2 people. Platform put together fairly easily by my handy husband. Daughter loves the mattress comfort. "
"Couldn't have been easier. Good value. "
"Box arrived very quickly and the bed was easy to set up. The only concern may be that the surface may actually be a little TOO stiff, but much better than our previous mattress was (since there were two dips in the surface). The website was also very easy to use."
"DON'T KNOW YET. MATTRESS AND ADJUSTABLE PLATFORM DELIVERY WERE SUPPOSED TO BE COORDINATED. GOT MATTRESS IN A DAMAGED BOX. DON'T KNOW IF ITS OK UNTIL I CAN OPEN THE MATTRESS. CAN'T OPEN THE MATTRESS UNTIL THE ADJUSTABLE PLATFORMS ARRIVES. HOPE ALL ENDS OK BUT WILL HAVE TO WAIT AND SEE. KIND OF FRUSTATING."
“hello lovelace_wm,
Thanks for letting us know about the mattress and adjustable base not arriving at the same time. We do our best to coordinate the deliveries with the freight companies, but since those bases are made to order, unexpected delays can occur. We're very sorry for the inconvenience and for the mattress arriving in a damaged box. We ship the mattresses in a nylon bag with plastic bags protecting the mattress further on the inside, so you can remove the mattress from the box to check for damage. If the white vinyl bag is punctured or torn, please give us a call, otherwise the mattress should be completely intact and safe and will stay compressed until removed from the vinyl bag and the inner clear plastic is cut. If we can do anything else to help, please let us know.”
"Bed came quickly, Easy set up. No issues."
"I read reviews of mattresses online for probably a month before deciding on Bed in a Box. I knew I wanted a memory foam mattress and the reviews I read put it pretty equal to TempurPedic, which is the mattress I was replacing. I was somewhat worried about buying online rather than from a local store but my order was delivered within a week. I also ordered the hardwood mattress foundation, which had to be put together but it only took me about 15 minutes.
I was also worried about the mattress being compressed but it sprang right up within a matter of minutes. By the time I went to bed that night, I could tell the compression hadn't made any impact at all.
The only complaint I have, which is not about Bed in a Box is that the delivery people somehow managed to mangle the mattress box (I think by dragging it from the truck to my front door). Fortunately, the mattress is covered by a couple of pretty heavy duty layers and there was no damage."
A rep from Bedinabox.com, BedInABox.com, has responded:
“Hi seadog12158,
Thanks for posting your feedback about the mattress. We're sorry to hear the mattress isn't as soft as you expected. Your comfort is our top priority and we're here to help. Please give us a call or email us and our customer care team can offer some suggestions and solutions to ensure you're happy with your mattress.”