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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2014-09-11

"Fast shipping and great mattress! Very satisfied"


Verified
5/5

2014-09-11

"Bedinabox is awesome! The shipping was super fast. The warranty is excellent. And the mattress is CertiPur, which is exactly what I was looking for, for our 6 year old daughters first big girl bed. Thank you!"


Verified
5/5

2014-09-11

"The whole process with getting out mattress really could not have been easier. It was such a simple and pleasant transaction. The mattress is supremely comfortable and the value is unbeatable. We are very satisfied."


Verified
5/5

2014-09-10

"Bedinabox has very good customer service. A good web site. Their prices where good by comparison to others. Excellent on delivery and the product delivered was correct. All in all an excellent company to deal with."


Verified
5/5

2014-09-10

"Good all the way around from pre-sale help to quick delivery. And my dogs like it, too!"


Verified
5/5

2014-09-10

"I had never heard of Bed in a Box but was very impressed to find you as the TOP RATED mattress in the country. The price was also impressive. We wanted a slightly softer mattress, so after much research, we settled on the Satin and WOW!!!! I just don't know what words to use to explain. I ordered on Labor Day weekend and I believe our mattress was delivered Wednesday. After now having slept on it for about a week, I can't imagine ever buying ANY other mattress. My wife loves it, I love it. I am a SUPER HOT sleeper, so I was concerned about that. The first night it seemed just a LITTLE warm, but NOT uncomfortable, more like a massaging heat. Since that first night though, I have not noticed it at all. This is one of the best things I have ever purchased. I have been impressed at every level. "


Verified
5/5

2014-09-10

"Everything went on without a hitch and the bed is by far the most comfortable bed I have ever slept in."


Verified
5/5

2014-09-10

"The website was informative and easy to navigate. The bed was cleverly packaged and quite easy to unpack. It is comfortable and offers a good night's sleep."


Verified
5/5

2014-09-09

"As soon as the mattress arrived, my wife and I spread it out on the frame to allow it to fully expand and settle. That night we laid on the bed in which we both loved it. It is firm due to the supporting foam, but you are completely supported by the memory foam top which tends to make it feel extremely comfortable. We have been getting the best night's sleep we have gotten in a long time. "


Verified
5/5

2014-09-09

"Mattress came quickly and additional email questions we submitted were answered in less than an hour! So far so good!"


Verified
5/5

2014-09-09

"Although I have not yet received my bed in a box and cannot comment on the product itself, I can most definitely rate the customer service I received at bedinabox.com.
Fabulous friendly service and the site is very user friendly. Great selection available! Loved everything about my online experience! I have been tracking my shipment and can testify that it is very, very fast! Can't wait to receive my new bed!
"


Verified
4/5

2014-09-09

"There was a delay in getting the mattress shipped. While there was a holiday weekend, I would have appreciated a note when purchasing that it would take longer for the mattress to ship since there was a holiday (it didn't ship until after the holiday, even though we bought the mattress on a Thursday). "


Verified
5/5

2014-09-09

"Bedinabox was shipped and delivered so fast! We love our memory foam mattress, it's the best bed we have ever laid on and we would recommend this product to everyone! "


p4g
Verified
4/5

2014-09-08

"The mattress arrived in a timely manner, But I unlike the lady in the Demo Film could not get it out of the package and on the bed all alone, I needed help.
I have only slept on the mattress a couple of times so I can not give a knowledgeable evaluation as yet.
I am 70 years old and have some conditions that I hope after reading other customers remarks will improve so please be patient I promise I will evaluate it but I want to give it a fair chance......Thank You.... Barbara Philbrook
"


Verified
5/5

2014-09-08

"Very quick response times with both chat and emails. Ordered an extra long twin and liked it so much that we just ordered a queen! Very impressed with both the prices and return policies. Took out the main concern with ordering a mattress online!"