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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2014-05-18

"It was easy to purchase and assemble....and the price is reasona le!"


Verified
5/5

2014-05-16

"Very comfortable. Nice bed all around."


Verified
5/5

2014-05-16

"I wasn't sure after the first night-my back was still hurting. The next day I folded some blankets and but them under the mattress at the foot of the bed-to elevate my legs. I put two old pillows under head of the mattress to slightly elevate my head (I still use pillows). Since then I have been sleeping like the dead and no back pain. My girlfriend has really enjoyed the mattress as well.
I wish you made a foam insert that I could buy to put under the mattress at my feet to elevate my legs and help relieve lower back. I could take my blankets out from under the mattress then. I know they make beds that recline, but this was an easy solution.
Unless something changes, I will definitely be keeping this mattress. Thanks!!!
"


Verified
5/5

2014-05-15

"Highly recommend bedinabox.com! The website was clear and easy to navigate. My order went through without issue and was processed in less than 24 hours. I even received my mattress and foundation a day earlier than estimated! Foundation set-up was very easy (I'm a 51 year old female and had no issues doing it myself) and the mattress was everything and more than I expected. We slept on it that night and there was no more than a VERY negligible odor and, by the next day, even that slight bit was completely gone. So far, we are extremely happy with the mattress! It does get warm during the night but no more than we were expecting and not enough to complain about. We've only had it for 10 days so, hopefully, I'll come back and leave another review after we've had it for a while."


Verified
5/5

2014-05-15

"The bed was delivered in 3 days, and was in excellent condition. I couldn't ask for more"


Verified
5/5

2014-05-14

"My bed arrived within a couple days of ordering and was ready in just a few short minutes. Easily the best purchase I have made in recent history.
I had gone to the furniture store previously to look at mattresses, then decided to try bed in a box. So glad I did.
"


Verified
5/5

2014-05-14

"Took a little longer than the estimated ship time, but it still came in a very reasonable time and customer service was helpful and friendly. Slept on the bed last night and I love it!"


Verified
5/5

2014-05-14

"Easy order, merchandise came on time and as ordered. Great experience."


Verified
3/5

2014-05-13

"Time wasted and delivery delayed because address description was slightly different for credit card and residence.. Common sense would indicate with certainty that this description was describing the same place. "


Rep reply posted 2014-05-14
A rep from Bedinabox.com, BedInABox.com, has responded:

“Hello aepm,

Thank you for your feedback. We have these systems in place to protect customers from fraudulent charges to their card, however, we are sorry for the inconvenience this caused and we hope you'll consider purchasing from us again in the future.”


Verified
5/5

2014-05-13

"My bed in a box arrived within the parameters of the time promised.....it seems all in good order though we have not yet set it up....thank you....Carole Hayes Collier"


Verified
5/5

2014-05-13

"Bed in a Box was very easy, quick, and affordable! Couldn't ask for a better experience. And so far my wife and I LOVE our new bed!! I would recommend them to anyone, I've been telling everyone I know! Great experience, great bed...simple as that. "


Verified
4/5

2014-05-13

"Nothing to comment on na na na na na na na na na na "


Verified
5/5

2014-05-12

"Everything as promised. Just what we hoped for.
Thanks.
"


Verified
5/5

2014-05-12

"Provided great customer service"


Verified
5/5

2014-05-12

"Very Good bed. Easy to set up. May buy another one. My son slept on it and is planning on buying one also. "