"I absolutely love the new bed! It was a little work getting it upstairs since it is very heavy. Once I had it on the foundation it unfolded in seconds and it is the most comfortable bed I've ever laid on! The memory foam does smell a little funny, but it seems to be going away a little each day. Even if it didn't though, I don't care. I'll never again have a bed that feels so wonderful to lay on, unless the company makes even better beds in the future."
"good product, on time, in good shape, as advertised. Can't ask for more than that."
"More of an effort bringing in the king size than I thought but everything went well with the set up. My two daughters helped. Glinda , the sells rep could not have been nicer. Overall the experience has been very good.Sweet dreams."
"?s were answered prior to purchase, delivery was timely and getting used to the bed. Did not like having to assemble base but it wasn't as daunting or time-consuming as it appeared.
I like the guarantee of satisfaction or return within 120 days."
"I ordered a product, the service was good, I paid for the product and it seems comfortable. Now I want you to take me off your marketing list for emails, mail or telephone. If I have a problem I expect to contact you. If I need another product I will contact you. otherwise our transaction is complete and I have no need to be contacted further by you.
I am on not do-not-call and no-mail/marketing lists and am asking you to comply
with my request and DO NOT SHARE MY INFORMATION WITH OTHER MARKETERS either.
Thank you.
"
"Got here when promised, this our second one...we love it!"
"My new bed, hardwood frame and 3" foam topper came right on time, were easy to set up and oh so comfortable!!"
"Very straight forward, (except getting rid of the old mattress)"
"Very quick delivery. Ordered 4/15-delivered 4/18"
"I so love my bed in a box. I have told every body about it and others are now looking into it. It was easy to put the bottom together. the mattress was as easy as you said it would be to open up. Hardly NO smell either. Can't wait for my guests to try it out. thank you again."
"Bed sleeps very hot. I contacted BedInABox and their response was less than satisfactory. They did not address any of my concerns or questions. They either ignored questions I asked, made suggestions without addressing specific concerns I brought up or made unscientific answers (say black sheets sleep warm when material and not color makes any difference, unless you sleep in the sun!)."
“Hello darrin_roush,
Thank you for posting your experience with our company. I'm truly sorry we didn't properly answer your questions or address your concerns. We pride ourselves on providing the best service possible, and I apologize we were unable to do so. Please contact me directly at Bsimons@bedinabox.com with your specific concerns or questions.”
"After doing a lot of research, I found Bedinabox to have the most positive reviews, I also like the fact the mattresses are made in America! Customer service was great! I ordered the 11 inch Queen Pac Bed Original w/the Cool Rest Beaded Gel upgrade on a Saturday and it arrived at my door the next Wednesday! Set up was super easy! Thought the mattress would be softer, but I'm sleeping better than I did on the old box spring mattress! Thank you Bedinabox!"
"Great customer service. Bed shipped and arrived on time. So far the bed quality is great. I'm glad I went with this company over some of the cheaper options that didn't have warranties. "
"My husband opened the box on the "wrong" end [with no instructions] but still managed to unwrap the mattress which we are enjoying very much."
"excellent bed and quick delivery. We are very satisfied!!!"
A rep from Bedinabox.com, BedInABox.com, has responded:
“Hi smwtew,
Thanks for the review. You are not on any lists and will not be contacted by us in any way. We are good stewards of our customer information and take that responsibility very seriously. We do not sell, share, or otherwise divulge any of your information to outside sources. You will not hear from us unless you contact us as you stated.
Thanks,
Matt”