"Every part I looked for was exactly where it needed to be for me to find it. Browsing the internet for days and I was glad to be able to find OEM parts for my car from a certified dealer rather than some 3rd party sites. "
"I was able to locate what I (or my ride needed) wanted very fast, The guys in the parts department are really great knowledgeable guys. Call them if you have any questions--they know or will FIND you the answer to your question. "
"I had some issues navigating through the website on my phone. Buttons were too small to press. Also interior and accessories we're too similar looking for an armrest extension."
"Very convenient, did notice that original shipping was WAY lower when in cart, then jumped up 25% once you enter your card info.... If i knew shippin was going to be that expensive I wouldve ordered through local dealership."
"You need to put more detailed information for Bike racks. Difficult to decide which one to buy for 2021 Outback. This is a Christmas gift for my Son-in-law, I do not have his Vin#."
"Called service to make sure online price was still in effect. The gentleman was so pleasant on the phone and so helpful. THANK YOU!! "
"Subaru.com was cheaper than ordering from my Subaru dealership! My dealership was trying to charge about $300 more, what a ripoff. I ordered the parts from the Subaru website. Why would they have such an up charge, especially when they already knocked off $$$ from the original quote?"
"Great price and quick Delivery "
"I have had very good experience with Berman. Well organized web size, fast purchase and delivery."
"Super easy ordering process through their website. Ordered exactly what I needed and the lift supports even came with the ballstuds so I didn't have to remove them from the old lift supports! Only took about 10 minutes to replace both sides. Shipping was a little over-priced but the time saved was worth it."
"Called and asked about the shipping price and date for my parts. Got a quick and friendly answer for both, and was told that ordering before 4:00 that day would save a day."
"Price is everything when our paychecks only go sooo far."
"Couldn't find a replacement rear wiper arm on rockauto. Found it easily here. And I love the feature that lets you enter your VIN to confirm this is a compatable part. Fantastic. "
"Great service and user friendly interface."
"Previous orders have been cancelled because my shipping address does not match my billing address, which is a very bizarre policy. I changed my billing address to match my shipping address.
My reattempted transactions failed due to an AVS mismatch - which is not your fault, as the change had not propagated through my credit card's system. However, the fact that charges appeared on my credit card despite the transaction failing is, needless to say, irritating."