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BestPriceAudioVideo.com / bpav.com

187 reviews
4.26 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
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Return/Replacement policy:
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5/5

2002-11-19

"Definitely will buy from them again. This is a model for Internet Merchants on how to build a customer base. Thought the prices could have been better but service will attract me more than low prices. "

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5/5

2002-10-30

"This company is a real find! Not only did they have the lowest price, but they are too soft sell for their own good. Ordered an Onkyo receiver (after double-checking that they are an authorised dealer) and it arrived the next day.

Was in shock that the salesperson did not even suggest adding cables (which I did need). I didn't think fast enough to bring that up. Still don't know if their prices on them would have been as good as I got at buy.com since their web site does not show the prices.

All-in-all, highly recommend.
"

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5/5

2002-10-02

"My Canon GL2 camcorder arrived the very day they said it would, brand new with no dead pixels on LCD or CCD, with Canon registration card and Canon warranty slip. I was surprised at not not being hit up with an accessories hard sell. Later I realised perhaps the guy should have recommended a few items I may need later, like a cleaning cassette or extra DV tapes. Oh well, I can always call them back! This is THE company to deal with. They should advertise on TV and triple their sales, using testimonies of people like us buyers."

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5/5

2002-09-10

"I highly recommend this site. I have noticed a lot of people praising it for their camera prices, but I want to praise them for their audio/video. I bought my entire audio system from them, and it was delivered in 2 days. It was in several boxes, but they all arrived at the same time. I also talked my dad into buying a subwoofer for his system, and I purchased from BestPrice again. He was very pleased, and I was able to track it online with the information BestPrice sent me. I am getting ready to buy a bigscreen TV, and was checking out this site for the best retailers. I will undoubtedly go with BestPrice again! "

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Delivering products damage free
Delivering products on-time
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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of ordering online
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5/5

2002-08-31

"I read SO much good feedback about BestPriceAudioVideo.com (a 10 rating at resellerratings.com???), I thought: "Too good to be true." Their prices on a Canon G2 camera, plus a couple necessary accessories (a 128MB compact flash card + an extra battery) were VERY competitive, though. For the record, in cost comparing, I completely excluded all the fraudulently priced NYC sellers that consistenly low-ball these sorts of items on pricegrabber, cnet, et.al. -- So Should You!

BPAV.com also sells on eBay and has remarkably GOOD feedback. Nearly 1800 feedbacks; only 90 negative (none of which were recent)...[Why didn't I bid for my camera rather than order it direct? I wanted it NOW. Chances are, as popular as this camera is and as competitively as folks were bidding on other G2s up for auction I wouldn't have saved much $ on an auction. You might want to try eBay, though.]...

My merchandise arrived via Standard Overnight promptly the next morning. They used DHL. They do provide tracking numbers for the order on their website, but don't email those out to you. I neglected to see these when I checked my order online, so I was under the impression they don't give you the option to track packages. I was wrong. That said, however, I would have preferred it if the carrier had required my personal signature for the parcel because the driver just left the package with my apartment building manager who is a flighty person. With nearly $800 worth of merchandise in the box it's not appropriate to have a landlady signing for such things. In my case, she neglects to tell residents they have packages and is difficult to chase down if you realize she's signed for something. The driver didn't attempt to deliver the parcel to me personally, which was disappointing, but that's DHL's fault, not necessarily the fault of BPAV.com. It would help with deliveries, however, if the required a signature from the person to whom the parcel is being delivered -- and no one else. Especially on big ticket items.

Box within Box packaging was adequate; all items in good condition and work fine. NOTE: This company states clearly that they do not deal in grey market goods. This is true for my purchase. The return address says it came from (a parent corporation): Nirav Corporation, Nikhil Vakharia, 1195 Moore Rd, Avon OH 4401. The addresses for BestPriceAudioVideo.com and Nirav Corp. are the same.

I had a very good experience with this company. I would ALWAYS check out a company's LATEST ratings here before ordering, but it seems BestPriceAudioVideo.com has proven to be a very solid outfit.

I amended my post here because Mike from customer service informed me that tracking numbers are available, so while my original post suggested they weren't I stand corrected. I appreciate his candor and assistance, and I would certainly use BPAV.com again!!!

PS: The camera is terrific!
"

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5/5

2002-08-19

"These Guys are EXCELLENT!!! Good price friendly people. No pressure phone calls asking for accessory purchases. HIGHLY RECOMMENDED!!! My camera actually arrived the next day (I didn't pay for that). WOW."

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Delivering products damage free
Delivering products on-time
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Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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Customer service being easy to reach
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Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Speed of web site
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Web site being easy to use

5/5

2002-08-16

"Two things made me buy from this reseller:

- Low prices
- Very good ratings here, on some reseller search sites, and on Ebay

I bought the Panasonic KX-TG2730S and two additional handsets (KX-TGA270S). The items work flawlessly, and were brand new and exactly as advertised. Shipping duration was exactly as told. Website was very navigable and easy to order with.
"

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5/5

2002-08-02

"incredibly quick delivery and terrific prices. There was a little confusion on an item that was supposed to ship with the initial order, but ater became backordered. Had to order the backordered item at another place - this was the fault of Canon and notthe dealer. wish they had better phone hours. "

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5/5

2002-07-31

"Awesome! I bought an Onkyo home theater system from BestPrice, it was delivered in 2 days at an unbeatable price. I will definitely do business with them again."

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5/5

2002-07-24

"I sure am glad I came to this site before buying my camera (Canon S40).

I placed my order late Friday night and I got it today (Wednesday) - that's 3 business days using the cheapest shipping (UPS Ground). Amazing.

They tell you exactly how the order process goes, sends you email notification almost as soon as you place the order and the items ship. Plus, unlike most places, the accessories are reasonably priced too.

I'll definitely shop here again. There's a reason this place gets a perfect 10.
"

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Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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5/5

2002-07-21

"I would recommend this merchant for those who want to buy a digital camara. I placed an order on power shot G2 long time ago (maybe dec/01) with next day air. Wow. I received my camara the next day morning..although they didnt send me any tracking number or emails (I did call and confirm with the sales reps.) I was very happy because I had bad experiences with other online companies.
Again, on july 16/02, I ordered another canon S30 for my girl friend with next day as well. I got the item as promised. I also talked to the reps because I am a repeated customer, the guy gave me 5$ discount on shipping..well, better than nothing. I would recommend anyone who wants to buy the digital camara, go with them. they dont have the lowest price around but definitly the best seller online I could find. Thanks to the resellerratings.com. I now can buy online with more confidences! Great website.!
"

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5/5

2002-07-11

"This is my second purchase. First time was summer 2001. I recently had the same experience as before: what I ordered was shipped when they said and arrived at my door 2 days later as requested. I received an e-mail advising me every step of the way. Still a great place to buy your camera/video products. "

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Is committed to quality products and services
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Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process

5/5

2002-06-26

"Awsome retailer. No high pressure sales tacticts. Straight forward. Got the canon GL1 in 6 days including the weekend. They shipped same day ordered. Will be shopping again with these guys when I need another camera. Best price for the GL1 from an honest retailer.
"

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5/5

2002-06-25

"Ordered a camera lens by overnight delivery since I needed it quickly for a trip. I was a little worried when it hadn't arrived by the evening of the expected day, but to my surpirse the carrier delivered it at 9:00 PM. Company responded politely to queries and everything worked out well so I have no complaints."

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Being updated on the exact date the delivery was sent
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5/5

2002-06-18

"Excellent Service! Sent product out next day, very fast! Good prices, and didn't overcharge on shipping. Would use again!"

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Is consumer focused
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Is committed to quality products and services
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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability