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BestPriceAudioVideo.com / bpav.com

187 reviews
4.26 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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5/5

2003-07-20

"Very good service. Friendly sells agent. I am really impressed when I received a call to confirm my order, since I placed an order for two 3 mega pixel digital camera at the same time."

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5/5

2003-07-17

"Great shopping experience! Received almost immediate email confirmation, UPS tracking number with link to UPS for easy tracking, received product within two days (as expected) well packed in perfect condition. Will absolutely buy here again. "

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5/5

2003-07-11

"I had ordered a Canon S400 from another online merchant and after 10 days of the classic line-it's shipped or will be tomorrow- I cancelled and called BestPrice. I grilled them as to in stock staus, shipping etc. because of my prior experience with the other guys. They had the camera to me in 2 days and everything was as they said, I'll use them again."

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RJB
5/5

2003-06-05

"I ordered and received my Canon powershot S400 digital camera within 48 hours!Great service!! From ordering to using my camera everything was better than I had hoped for.I would recommend this company and will buy from them in the future."

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Pricing of products and services
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Is easy to do business with
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Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
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1/5

2003-05-31

"ordered a dig camera on may 16 2003. it was backordered. was not notified of this till i called them up a week later. they were supposed to get back to me on may 30 to update me on the status of my order. i'm still waiting. it is now may 31 and still no camera. i am not a happy camper."

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5/5

2003-05-26

"Excellent service - quick shipping and excellent product condition. Will buy from this provider again."

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5/5

2003-05-14

"Excellent service! Item was shipped same day and I was notified in literally seconds after I made a phone purchase order. Item was in stock and advertised as such...shipping did take 7 days and was a couple of bucks higher than competitors...but competitors did not have it in stock. This is my first purchase with this company and I would definately buy from them again.

"

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Is trustworthy
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Is consumer focused
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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-05-02

"I bought an Onkyo HTS650 Home Theater system from BestPriceAudioVideo.com after reading good reviews of both the product and the company. Ben, the salesman to whom I spoke was very professional and informative. He answered all questions I had, and there was absolutely no pressure to buy. Even when I asked about extra accessories, he honestly told me what I needed and what I didn't. I've seen his advice was good. I received two big boxes via UPS ground (the shipping was FREE!), and soon discovered that the receiver had been damaged during shipping. I emailed pictures of the damage, and called BestPriceAudioVideo.com. (Each and every time I've called during business hours, I've gotten a live person.) Joe deals with returns, and he has been very customer-service conscious and professional. I received a replacement receiver within a couple of days, along with a return shipping label for the damaged one. Everything went as smoothly as I could have asked from a company over a thousand miles away. Also, the price was very competitive, and the free shipping made it even better. Overall, I'd recommend BestPriceAudioVideo.com to anyone!"

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Is committed to quality products and services
Is trustworthy
Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
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Customer service being knowledgeable
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5/5

2003-04-30

"This is the second order I have placed with this company. Both times the order was shipped the same day without any follow up calls to try and sell high priced accessory packages. Even though the price was not the lowest one could find, the service and honesty makes them my preferred vendor. I'll be back in the future."

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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
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5/5

2003-04-22

"I bought a Canon G1 from BPAV back in June of 2001 so when it came time to hunt for good prices for a Canon Optura 200MC I was not suprised to find that BPAV had an excellent deal. Once again I am pleased with their excellent service for big ticket items. Cool bonus was that the G1 batteries work on the Optura 200MC."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

bb
5/5

2003-04-21

"I was very happy with BestPriceAudioVideo.com. I ordered a canon powershot S400 from them on April 15, 2003 through the phone and the sale person was very nice. He took my order with no pressure sale. He did ask me if I needed anything else and I said no and he just went on and completed transaction. I received the confirmation email instantly and the tracking number later in the day. I chose the cheapest shipping method (ground UPS) and he said I would receive it on April 21. Sure enough, today (4/21) the package shows up in front of my door.

The price was very good compare to other on-line retailers. It was $444 including shipping
"

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5/5

2003-04-07

"I waited forever to purchase the Canon G3 camera (originally, I wanted the G2) and did a lot of research for internet stores in the mean time. There were only a handful that seemed not so sketchy AND were also less expensive. BestPriceAudioVideo.com offered free overnight delivery so I finally jumped on the chance...and hoped they would deliver to my work instead of the credit card address without a problem or delay. I put in the order when they were closed on Tuesday and got an order confirmation very soon after. The next morning, they had shipped it out and I received it Thursday morning - right on schedule. "

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Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

1/5

2003-04-07

"I have read almost nothing but good reviews about this company. If you buy from them, be sure you know it's permanent. If it's defective, such as the Panasonic phones I bought, they will not take it back and Panasonic will not either. If I had bought the same product at Office Depot for instance, I would be OK. Be careful"

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5/5

2003-04-04

"Great price, good product selection, and no hassle buying.

It's nice to know there is a haven in the wild world of camcorder buying on the Internet.
"

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Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-03-12

"Excellent service! Pleasure to do business with. Will do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent