"Very happy with my purchase. "
"I made a mistake when placing my order that they recognized and helped fix expediently. "
"Delivered as expected and when expected "
"I love my Eva! It came just in time for my boyfriend to visit from out of town. The shipping was quick! Love that! Keep up the good work."
"Fast shipping, quality products, incredible pricing! Website is easy to navigate. Will definitely order again from this site. "
"The product was exactly as advertised and was well below the retail price. It was back ordered and i wasn't sure when I would receive it. I had it at my door in a week. "
"Great service. Product delivered in a few days. Quality product."
"The order was shipped right away and arrived shortly after the odder was placed."
"Purchased a product and received an email the same day that the product was currently out of stock. They asked if I would like to continue the order and wait possibly up to a couple weeks, get a refund, or buy something else/credit towards another product. I decided to stay with the order since it clearly said on the site it was a back ordered item. Ended up getting it less than a week later. Good communication and service, prices are hard to beat as well.
Would use again"
"Ordering was simple and delivery was fast. The product itself is smaller than what I had hoped for. "
"A few days after I placed my order, I got an email letting me know that the item was out of stock and it would be WEEKS until they could ship. No compensation was offered for my trouble. I cancelled my order."
"Very satisfied and timely. "
"Great!!!! I love my new toy!"
"I think this is the best store for adult products. I've purchased two different items from the store and also have experience with other vendors. Don't go anywhere else."
"We havent tried the vibe yet, but the service was perfect. Our item arrived in a plain brown box with no indication of shipper (shipper name was an abbreviated different name) and the package actually arrived 1 day early. An email arrived the day aftet the box was shipped thst included a tracking number. I am very happy with the experience. "
A rep from Between the Satin Sheets, btsatinsheets, has responded:
“We are very sorry that the product you ordered was out of stock. With the holiday rush, some popular products are selling in big quantities and the manufacturer is having trouble keeping up with demand. We do our best to note out of stock items as soon as possible on the site, but sometimes there is a small delay in making this update. When we get orders for out of stock we reach out to customers and offer to refund or hold the order so that they will be first in line as soon as we get more stock. Please let us know if we can be of further assistance.
Between the Satin Sheets”