"Very good about responding and handling my return request. "
"Just revived my wand and it looks and feels like top quality material. Can’t wait to use it. "
"My order has been canceled by Between the Satin Sheets"
"I found what I was looking for on the web site, ordered at 3:00 AM and it was at my address in three days. "
"Very fast shipping. Got here earlier than expected. Great product."
"Color of product ordered was no longer available - color substitution was explained and accepted"
"Fast and discreet shipping. The product is great."
"I made my order on a Friday night. I did not receive so much as a confirmation or receipt until Monday.
Then the processing and everything finally commenced.
There are too many competitors with a better process than this, with similar prices. I’m not sure why I would use this company again. They do have a good return policy but I imagine getting in touch with them could be frustrating."
"Products are fantastic!! Worth every penny! Great site for couples that need a little extra fun!!!"
"Quick delivery and hassle free!"
"Everything was great, no complaints"
"Their customer service is stellar. Delivery time is short. And typically the best prices for products. Hard to combine that all in one package. "
"Amazing pricing for my Njoy Pure wand and it was in perfect condition! Some of these toys can be really expensive, but if you can get the same thing in the same condition at an amazing price with fast shipping, why not??"
"Great service! Great Product! Now for the fun to begin! "
"3-5 days delivery for 65.00$ and now 9 days and still nothing."
“We apologize for the delay in delivery. We have reached out to you regarding International Shipping and would like to assist in correcting the issue you experienced.”
A rep from Between the Satin Sheets, btsatinsheets, has responded:
“We are sorry for the inconvenience. Your order was canceled and fully refunded because the shipping address is a mail forwarding company. These types of locations often facilitate fraudulent international orders so we have a policy of not shipping to them. We are happy to ship to a different address if you would like to re-order.
Between the Satin Sheets”