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Product & services pricing
4.03/5
Chance of future purchase:
4.67/5
Shipping & packaging:
4.74/5
Customer service:
4.69/5
Return/Replacement policy:
4.38/5


5/5

2025-01-09

Great product, Great Service

"I recently received my new hot tup spa cover. Not only was it a perfiect fit, but well made, and delivered promptly. Even better , Beyond Nice kept me informed all along the way. What a great company to do business with. Highly recommend them..

-Stan Martin
The Villages, FL
"

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5/5

2024-12-28

Hassle free

"Ordering was easy. Cover was delivered as promised. It fits great and looks good. Hassle free!"


5/5

2024-12-17

Quality product, great service!

"Was able to place an order with ease, and even had Customer Support confirm my dimenisons (I made a mistake!). They kept emailing to provide order status updates. Once it shipped, it arrived quickly via UPS in several boxes and was easy to put together and place onto the spa.
The color and finish are excellent. I should have ordered 1" longer skirt, and I would recommend you upgrade your buckles to the nicer ones. I don't like the standard ones. Not knocking off a star on those aspects- that was my choice.

"

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5/5

2024-12-03

Great construction

"We are very happy with our new cover. The materials and construction seem very good and the price was reasonable compared to other companies we researched. They also sent frequent emails to update us on where the cover was in the process from receiving the order to building it, to shipping updates. It is also a plus that it comes with a 5 year warranty."

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5/5

2024-11-30

Perfect cover at reasonable price

"I have a very uniquely shaped 2006 Sundance Maxxus spa that needed a new cover. Beyond Nice had a template for my model and my specific year (the same model changed shapes several times over the years). They sent me several similar model year templates to verify the measurements as I was not 100% sure of the year, and I found the exact one. Their sales team was always responsive and very professional to ensure I got a perfect fit. The very high quality cover arrived, looks amazing, and fits great. I live in the mountains of Colorado and we get a lot of snow so I upgraded the foam."

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5/5

2024-11-26

Fantastic Cover and Customer Service

"I purchased a custom oversized cover from Beyond Nice and received nothing short of white glove service along the way. Outstanding customer service and excellent craftsmanship all at a fraction of the price of the competion. "

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1/5

2024-11-25

Product review 95 X 95 Spa Cover

"I recently purchased a 95" x 95" spa cover that folds in the middle, and my experience has been nothing short of frustrating. When placing the order, I overlooked selecting "truck" shipping, which resulted in the cover being sent to me in 12 separate UPS boxes. Instead of a functional spa cover, I now have what feels like a jigsaw puzzle that’s completely impractical.
The pieces don’t assemble into a sturdy cover, meaning it cannot support ice or snow, which is a critical need for winter.
"

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5/5

2024-11-15

Smooth and happy experience

"Am very pleased with my experience. Website was easy to use.
I placed my order on 10/14 and it arrived on 10/30 - much quicker turnaround than expected. Arrived painlessly with UPS and took less than an hour to set up. It looks and feels nice and is way lighter than the previous one. Very happy overall
"


5/5

2024-11-04

2nd order

"This is my 2nd spa cover from BeyondNice. The first one lasted 8 years. They were able to find my previous order, make some changes I requested, and make and have a new one delivered quickly. "

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5/5

2024-10-28

Love this hot tub cover!!

"First of all I felt like the ordering process was simple and easy to understand. The shipping was really quick; a lot faster than quoted. It came with the exact specifications ordered. It is an excellent quality cover and an upgrade to the one we had previously that absorbed so much water, we could hardly lift it. I love the mesh underside that keeps it from absorbing water. I would definitely recommend Beyond Nice hot tub covers!"

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5/5

2024-10-23

Great cover!

"This Spa cover fits our hot tub perfectly. Very easy to order, as Beyond Nice covered all aspects of our questions. From order placement to delivery took only 10 days."

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5/5

2024-10-23

Love our new spa cover!

"The whole experience of ordering our new spa cover was very simple. We received a couple of emails to verify all of our measurements. After a couple of weeks, our new spa cover arrived, and it fit like a perfect glove! We love the way it looks and the quality of materials it’s made from. We would definitely recommend and order from beyond nice again In the future. "

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5/5

2024-10-16

A place to go to get the right cover for the right hot tub

"My new cover is fantastic and I was able to configure it to fit my environment here in Texas where it doesn't get too cold in the winter. When I called to get specifics, I was always greeted with a knowledgeable person who walked me through the process. These guys are beyond nice. Tell everyone about them!
Order - #129980
Kirk
"

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5/5

2024-10-08

Perfect fit

"Easy to use measuring instructions, easy assembly, cover fit perfect. Very fast shipping. Highly recommend. "

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5/5

2024-09-25

Great Customer Service and Quick Shipping!

"I had a damaged cover and this is the only place I could find a cover with a more options for similar price as the one the hot tub came with but actually way better quality. I ordered a custom cover online and spoke with a couple individuals over the phone to make sure I did everything right to ensure I got the size and features I was looking for in a cover. Once ordered it was made and shipped within a couple weeks. Order came non damaged and fit perfectly. Thanks so much for all your help! "

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