"The cover was an absolutely perfect fit. The quality of the materials used was exceptional. Shipping was also very fast. Great job. Karen order #200317, work order #E8084"
" I bought my original replacement cover about five years ago and it was a great experience then. The replacement cover was still fine until a huge summer hailstorm! I re-ordered the exact same cover just by giving them my name and ZIP Code It was that easy. They kept me informed in the shipping process and it arrived on time as promised... it’s like nothing was ever destroyed by hail. It’s a great cover too and a great price (I think it was even cheaper now than what I paid 5 years ago) Good peeps, I would highly recommend."
"Nice cover that seems to be insulating very well. It also fits perfect. Knocking off one star because they took longer than the estimated time frame. I had chosen this company over numerous other competitors, due to the shorter turnaround time, so I wasn't thrilled it took longer. However, after I emailed my concern, they immediately responded and shipped the cover quickly. "
"Henry did a fantastic job working with me to design a new 4-section octagonal cover for our Swimming Spa. Henry's courteous assistance and advice made a very complicated job go very easily. Henry seems to be reflective of the fine art of customer service for Beyond Nice, and that is worth 5 stars right there. I have to say the everything Henry promised was spot on. The price for the huge over-sized custom made Swimming Spa cover was very reasonable, the estimated production time was exact, the delivery was made on time, and the quality and craftsmanship is excellent. I highly recommend Henry and Beyond Nice. "
"Very satisfied with this purchase. The cover came * exactly * as I ordered it. I looked at over a dozen other sellers and this was the only US based company I wanted to purchase from. Google gives it good reviews also. Staff was very helpful and took my order over the phone. Shipping was free. Don't be fooled by lower prices covers. This price was competitive and didn't hold back on quality."
"I needed a new cover and Beyond Nice seemed to have best quality after-market cover. I did a lot of research and decided on Beyond Nice. The whole process was seamless and the cover looks great and fits perfectly. Keep up the good work!"
"I wanted a new cover looked them up online and gave then a call..they were so helpful with trying to help me decide on the cover best for me..shipping was fast and we are very pleased with our cover!!!"
"I'm reasonably happy with the cover I ordered, but am completely outraged at the shipper that Beyond Nice used. I was out of town the day the cover arrived and my wife accepted shipment. They quickly unloaded it, had my wife sign and took off. When I got home, I saw two large holes in the shipping box covered in packing tape. When I took the cover out, there were two holes in the cover that matched the box.
There is a sticker on the box that clearly states the cover needs to be inspected upon receipt, so I have zero recourse to get the cover repaired or replaced.
"
"The on-line ordering process was easy and flexible... offered a number of good options. I got the cover promptly (within 2 or 3 weeks) and there were no problems with the delivery. (Good instructions about inspecting the delivery upon arrival and what to do if there are problems.) The cover was made exactly as I requested, fits perfectly and looks very nice (I have bought MANY covers from various suppliers over the last 30 years). Price/value is very good. I will update this review after a year or so, because that will be the real test... will it hold up, warp or get water-logged? So far I am 100% satisfied. "
"I have spent the last 30 years in the customer service field and I can honestly say that the transaction from pre-sales questions to final delivery was one of the best experiences I have ever had when buying a product. "
"My first Beyond Nice hot-tub cover was purchased 9 years ago. I just ordered it's replacement. I only got 3 years out my original cover. I will never buy another cover from anyone else, so you guys better stay in business!! Thank you for making a high quality product. Best bang for my buck."
"I live about 35 miles from these folks factory,
Their professionalism and quality works is absolutely awesome
I will defently use them again !!"
"Our order arrived timely even though there was an accident with the semi it came on. The cover is so nice and easy to open and close. Thanks for a great experience!"
"We love our cover it fits and looks great! Thank you!"
"Guess what? Beyond Nice had a great website (even for seniors like me) and actually did exactly what they said they would do: make a good hot tub cover and deliver it when they said they would. What a refreshing experience."