"The light gray was gorgeous. We couldn't be happier with our purchase. We were updated frequently as it was being made. The delivery driver called me the day before arrival to set up everything and we got the cover on the tub the same day! Arrived perfectly! "

"Great customer service, excellent quality. Second time I've been a customer. 1217"

"Thank you Beyond Nice for sending me my hot tub cover since this covid 19 has impacted your business. I ordered the 5 inch foam and I must say it is lite and durable. My tub is 20 years old and custom size was perfect!!! I would certainly recommend you to all my friends. Thank you again. "

"Not only were Beyond Nice great with customer service, they have an outstanding product at the best price. The order was shipped with no problems promptly. Thanks Beyond Nice!"

"The cover that came with our hot tub (8x8 square w/ rounded corners) was 6 yrs old and in bad shape. After a fair amount of research, including talking to a rep where we purchased the tub and our pool install, we chose Beyond Nice based on apparent quality, customer service and price. The cover arrived a couple weeks ago and it's installed, together with a new Rock-It lift. The cover works perfectly and is a huge improvement over the prior cover. We followed Beyond Nice's measurement guidelines and spoke to a rep just to confirm we were doing things right, especially regarding the corner radius measurements, which ended up being quite a bit different from the old cover. Glad we did that - the new cover fits much better than the old. Quality appears excellent and, again, the fit is spot on. The shipping experience was flawless. Since we live in a private neighborhood w/ limited access for large vehicles, we arranged for delivery to nearby family's address - no issues whatsoever. Assuming the cover is durable, we'll definitely purchase from Beyond Nice in the future."

"Ordering our new cover was easy with the detailed measuring procedures on the order form. The quality is impressive! It fit like a charm! We also ordered the canvas cover, and it has already protected our new cover from sun damage and some hail.

The personal customer service is also exceptional!"

"When I was shopping for a hot tub cover, there were a bunch of website that were over priced or kind of looked fake, kind of looked real. Beyond nice demonstrated that they don't only have a great price but they have great customer service to make you feel comfortable about your purchase so you don't have to worry about not receiving your cover. They sent thank you letters and update letters along with some business cards. I would recommend to anyone!"

"2012 - I ordered a spa cover from Beyond Nice and the quality and fit were outstanding. Absolutely perfect.

2019 - Seven years lifetime for a spa cover in NE Ohio, not too bad. And that is where it ends. I started working with Cathy M. who was pleasant and professional. Cathy found my old spa order and duplicated that order for my new cover. I added upgrades at Cathy's suggestion. Cathy suggested a spa cap to extend the life of my cover even more. After a week or two of thinking about it, I added the cap.

Game over - When the cover arrived it was at least 1-5-2.0 inches too wide and 2.5-3.5 inches too long. The custom made spa cap came no where close to fitting. Total disaster on both products. For some unknown reason, a guy named Daniel E. started responding to my emails instead of Cathy. In the first few emails, Daniel E. was a customer service person. Later Daniel claimed to be the production manager. Sounds fishy to me. 50+ email (with many photos) Daniel continues to insist that the problem is on my end. I guess my spa got larger ? Here are the facts...the custom cover does not fit my spa. The custom spa cap does not fit my new cover. If both were custom made by Beyond Nice, shouldn't they fit each other? The kicker is that the spa cover cap fits my old spa cover. Wow...so strange? Daniel continues to insist the problem is on my end. So I spent about $700.00 with these clowns and I have two products that don't fit? Think twice about shopping here ! "

"Measuring my ratty old cover and ordering a new cover was simple thanks to their step by step instructions. The cover also arrived much quicker than expected. No issues at any time. Communication with Beyond Nice was timely and accurate. Highly recommended."

"Easy to order and guaranteed fit. Love they save our info so next time will be even easier. Great product. "

"I researched all over the US. Hot tub covers are really expensive. This company had good ratings and the best prices. Overall experience was great. Although, it did not come around the time it was expected. That is my only complaint. They kept e-mailing that they had a high volume. They said they were faster than other companies. Hmmm....not sure. Winter set in...and I cannot get my hot tub in order in Colorado as it is too cold.
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"I was actually thinking of buying a new spa or at least a new cover when I found out about Beyond Nice through a link. The ordering process was extremely easy. The directions were very clear and concise. The price was extremely reasonable and the quality great. I thought this would be a slip-cover and not fit perfectly but I was sooo wrong. The old cover came off and this one fit like a glove. There is no way to tell this was not the original cover. It also arrived several weeks earlier than promised. I just can't say enough good things about my new spa cover and my overall satisfaction. For the record, utilizing this review site is much more difficult than it was to order. "

"We ordered our hot tub cover on 10/22, received an email on 11/22 that it was shipped and would take 4-7 days. We still have not received our cover! "

"I first want to say that we found the ordering process to be extremely clear and concise. We ended up with a product that was extremely durable and well constructed.

After the order, we had some small issues, but these issues were remedied IMMEDIATELY with the customer service department at BeyondNice.

We would not hesitate to recommend anybody to BeyondNice for their cover needs."

"I am very satisfied with my cover"