"Quick delivery! Item was as described."

"I have ordered quite a few times from Beyond The Rack, my first 2 orders were sent to the day that they were promised. It seems to me that every subsequent order that I have made since then takes longer and longer to be shipped. This is becoming very frustrating."

"Very efficient service. 1 item ordered was unavailable but you gave me a credit coupon for a future order"

"I ordred 2 items, 2x 2 bath towel. One ended up being cancelled.

It's the second time i orded from beyond the rack and twice the transaction goes wrong. Yes i got reimburse and yes i got a credit for a next purchase but it's annoying. Maybe it's only coincidence but twice in a row is not a stellar performance in my book.

I indeed will not go to your website as a go to shopping destination.

In the end, the quality of the towel was not what i was expected for the estimate full retail price."

"My experiences overall have been quite good. I have received the incorrect item or size on 4 occasions out of about 15 orders so overall it is not too bad, however when I have inquired regarding receiving the correct item I was informed by customer service that I could simply put a note with my refund and that the correct item or size would then be sent to me. This has never happened, and instead i was refunded when I did want the correct item that i had ordered."

"I hate to have to wait so muchn time in order to receive my procduct. It use to be very quick to place an order and received the product but now I do not think I will buy again, because of this issue"

"I am always happy with the service of Beyond The Rack,
easy to contact asking some questions,
I like very much emails contacts"

"Everything was good except the delivery time which was more than 2 weeks; considering the delivery was within Canada!"

"I used to look forward to Beyond The Racks events. They have done this to me twice with items that I really was looking forward to receiving (BTR cancelled my orders with no reason). You think that Beyond the Rack could better resolve these issues or offer other solutions on how to get the same product, I did receive a $10 credit but I am afraid to shop again knowing that it may not come again and just get cancelled, it may just be my luck I understand this does not happen to everyone.

Thank for you for your effort and I will check back with the site in a couple of months, the shipping takes forever so if you see something you would like to wear or use that following week, forget it, it takes 3-4 weeks. yikes.

Angelina"

"I LOVE BEYONG THE RACK AWESOME!!!"

"I'm happy with the overall shopping experience, but I have a real frustration with this shipping process. If you are going to charge $11.95 shipping that provides a tracking number, why the heck have a shipping method that makes the tracking number completely useless through 95% of the shipment???? I strongly suggest switching to using something far more reliable like UPS or Purolator. The shipping is cheaper and the tracking numbers are actually useful. I really hesitate shopping again with Beyond the Rack for this reason alone. Shipping has turned into a bit of a rip off."

"Great experience and great customer service!"

"Beyond the rack keeps me updated on order status and carries quality merchandise that I love. Shopping experience is top-notch."

"All products are excellent and I have actually ordered more when the sale came around again."

"I haven't used the products I purchased yet but will respond when I do. Thanks!"