"Great got my order early and in perfect condition. "

"The deliver time is a little long.
The same clothes are offered to many times.
The shipping fees are a little expensive.
I buy less than in the past, but I go on the website from times to times."

"The shelf had mismatched shelves and cannot be used, and the spice rack is bent and one of the jars is stuck."

"Great customer service, always willing to go the extra mile fora customer."

"I order a pocketbook and when I received the item the zipper was broken. That is the reason for returning the item other than that I liked the pocketbook."

"The measurements I thought, were not the measurements on the product received. it is satisfactory but disappointing and not worth the postage and trouble to return"

"I was surprised by the quality of most my items. I will certainly be buying things in the future."

"I didn't know the sheets would take so long to get to me. "

"a few times I have purchased items that were not as described."

"I love what I purchased in this order. Beyond the Rack sent it to me quickly and everything was in the package with no damage and all pieces were included."

"My last order was a set of luggage. The order arrived quicker than I had anticipated and I love the luggage.
"

"I was told that Several of the items ordered were out of stock long after the dates that they were to be shipped. This wa a bit irritating as I was waiting on those items. I am still waiting for those items to be credited back to my credit card."

"For the most part, I am pleased with the quality of the items I purchased. There is 1 item, a sweater, that I am considering returning as the quality is lower than I expected. Thus far, of the 15 items I have purchased, I have only been disappointed in 4. Of those 4 items I returned 2 and sold the others locally through Kijiji. The return process is fairly hassle free, although they do deduct about 12$ for return shipping. If you need to return an entire order, you are out 24$ overall in shipping costs, so you need to weigh the cost of returning the product against the price paid for the item(s) and the energy required to re-sell the item locally. It usually takes between 4 to 6 weeks to receive the item(s) after initial purchase and they don't always arrive in the same shipment, but this doesn't bother me. My items always arrive (eventually) and if there is an issue with my shipment, customer service is quite helpful. I highly recommend this company to patient customers who are looking for a bargain. "

"BTR is not a bad way to get deals on designer swag, although I wish they had more items available in the curvy closet section. Shipping can be slow, and I have had to take items to the dry cleaners to get them properly pressed in order to wear them. But shipping is decently priced and customer service is a real person that answers questions."

"my bathing suits fit great so does my husbands .I am very satisfied ,excellent purchase !!!!!!!"