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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2013-09-03

"I did not understand why my one order had to come from two different places. "


Verified
5/5

2013-09-03

"very user friendly and selection of product is always very good."


Verified
2/5

2013-09-03

"Didn't receive pair of shoes ordered... "


Verified
5/5

2013-09-03

"I have been very satisfied with the products and service I have received from Beyond the Rack."


Verified
5/5

2013-09-03

"Really like shopping at BTR. It's great for my wallet and they always deliver. Lynette"


Verified
4/5

2013-09-03

"Other than the month it took to recieve the items,
I was well pleased. good job.
"


Verified
2/5

2013-09-03

"The items were cheaply made and looked nothing like the photos "


Verified
1/5

2013-09-03

"I was shipped the incorrect item and when I called to have the correct item sent to me, it was not in stock."


Verified
4/5

2013-09-03

"Overall satisfied with the experience. I wish that I had the option to receive the items in one package (ie wait for all items to come into BTR before shipping) instead of multiple. "


Verified
4/5

2013-09-03

"Good quality, but shipping is too long. "

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Verified
5/5

2013-09-03

"I have ordered twice from Beyond the Rack. Each time I have been very happy with my products."


Verified
5/5

2013-09-03

"Great prices for nice pieces of clothing"


Verified
4/5

2013-09-03

"I have got a lot of good deals from beyond the rack and love the site for that reason. The only issue I have is that it sometimes takes along time to get the product you ordered. However they are usually really good about giving you a coupon if your product takes longer than usual to arrive or if you are displeased."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2013-09-03

"their return policy is frustrating. you never can get a refund, only store credit"


Verified
5/5

2013-09-03

"Good follow-up after puchase; I was informed when to expect shipment of my purchase. A nice touch eventhough shipment delivery details were explained in the order procedure."