"I was very satisfied with the service. I received my purchase within 3 weeks. The stuff I had previously was not available and I was informed quickly and my credit card has been credited immediately. Very impressed."

"The orders I have received were exactly what was shown on your site."

"I don't think I received the order, and on Aug 15, 2013, I received an email from the service team saying $42 will be refunded to my account and it would take about 5 days to process, I don't think I received it - If I missed seeing it, please let me know the refund date and I will certainly check again.

I haven't received the $10 gift card yet.

I understand error happens, sometimes it is the service provider, sometimes it is the customer, it is hard for me to rate based on my experience regarding order #12972473. For this survey to go through, I will pick the stars in the middle.
Thanks"

"beyond the rack has pertty good customer service"

"I ordered 2 items on the august 4th and had both of them 4 days later, it was fast and efficient. Even though one piece didn't fit, the return notice is very simple to use. I just had to go to post canada, give them the bag and thats it !!! Simply amazing !"

"I am very pleased with the service. I will continue to order!"

"Impressed every time I put an order with Beyond the Rack. Dishes are well packed. I would recommend anytime."

"Returns are easy, they communicate with you, and are quick to give you a $10 credit when orders get delayed."

"seemed to take quite a long time for delivery, otherwise o.k."

"I enjoy ordering from the rack, process of ordering, quality, and receiving my packages at a reasonable time. I am a happy customer who will continue ordering from Beyond the Rack. Thank you, Angela Dalton"

"Service was good. Unfortunately both items I ordered were unavailable after ordering. Received full refund, however, would have liked product."

"I have been shopping online for several years and never have I had a seller require payment before checking their stock to make sure they have the item I am purchasing. The fact that it was nearly 3 weeks from when the order was placed before I was notified that the order could not be filled, is not only annoying but unprofessional as well. I will not be purchasing from beyond the rack again."

"Beyond the Rack is always easy to shop with. I appreciate the ease of returns and the fact that they go out of their way to ensure a good experience. Recently when something took longer than expected to ship they provided me with a $10 gift code. That was much appreciated."

"Le prix et la qualité des produits sont très intéressants. Très bon service à la clientèle."

"The product are great! It meets my expectation."