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0.00/5
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0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2013-08-30

"Product deliver in good condition and arrived in a reasonable amount of time."


Verified
4/5

2013-08-30

"Sometimes the shipping can be long but it's easy to return if it doesn't fit so that's great. The costumer service is really good and some of the staff can speak French, I really appreciate that. Thank you."


Verified
5/5

2013-08-30

"Ordered 2 carpets and they were delivered earlier then i expected and in great shape! I love them as additions to my new home. Have told all my friends about the website and great deals."

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Verified
4/5

2013-08-30

"My order from Beyond the Rack arrived in the expected time, and everything was in good condition. The procedure to return the items that didn't fit was also clear."

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Product Returns/Refunds/Exchanges

Verified
4/5

2013-08-30

"I find the delivery time to get a product somewhat long that is my only issue. Thank you"


Verified
4/5

2013-08-30

"One item was not delivered but was advised by e- mail and phone, appreciated. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
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Verified
4/5

2013-08-30

"I believe that I was charged for shipping an item back to you. If this is the case I think its unfair. Cost me $ 20.00. for something I was not happy with. I'll spend my credit and prob be done."


Verified
5/5

2013-08-30

"Hi there! This is not my first time to order in BTR. Same thing as my previous orders, my stuffs came in time.. One more thing i like in BRT is more cheaper than other store. I love ordering online, i'm going to order more soon for christmas!!"


Verified
5/5

2013-08-30

"Very happy with your service"


Verified
5/5

2013-08-30

"Ordering was simple and straight forward.
Received the tracking information.
Parcel arrived on time.
Goods were as stated.
So I would be pleased to do it again when needed.
"


Verified
4/5

2013-08-30

"Shipping dates of items seem to be pushed back quite often"


Verified
1/5

2013-08-30

"I ordered something that arrived with NO TAGS, did not realize it was not returnable. I sent it back, right after taking it out of the package. I included ALL original packaging. I was informed that I would NOT recieve a refund, I was accused of having worn the item since "the tags were not attached" even though it arrived with NO TAGS. I am not happy. "


Verified
5/5

2013-08-30

"All went well and I was very pleased with the shopping experience with BTR."


Verified
4/5

2013-08-30

"Product is great. ease of shopping and payment is great. Shipping takes a little while, if it could be done in less than 2 weeks it would be better. Overall good and I will order again."


Verified
5/5

2013-08-30

"Beyond the Rack has the shoes I like. Always has my style."