ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-10-06

"Great products offered and love that shipping isn't too high"


Verified
1/5

2013-10-06

"I bought a product andone month later they told me they couldn't ship it to me"


Verified
5/5

2013-10-06

"Great company and great customer service ! "


Verified
5/5

2013-10-06

"I have made several purchases and loved the ones I kept. Returned items, no matter what the reason,were accepted and credited without question. I am very pleased over all.
If I had a complaint at all it would be that sometimes the items take a long time to arrive. However, I understand why.
"


Verified
4/5

2013-10-06

"I'm very satisfied of my shipping experience at Beyond the Rack"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-06

"I have never been more impressed when purchasing products from Beyond the Rack. The service is always superior and when product issues occur, I have always received a phone call or email providing an explanation. Returns are always handled quickly without any hesitation. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-06

"recu a bonne date et en bonne condition"


Verified
5/5

2013-10-06

"I have been extremely satsified with all my purchases from BTR! The clothing I've received is very well made, and comes to my home in perfect condition. BTR has become one of my very favorite online retailers!! "


Verified
3/5

2013-10-06

"Good variety of products. Prices and discounts can be hit or miss compared to other sites. Wish they lowered the shipping price like other sample sale sites have over the years, especially for such long shipping processing times."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-06

"Great service LOVE LOVE ordering from beyond the rack always great customer service!!!!!
My parcels are always delivered when they state and if I ever have to send it back I Love the shipping sticker to send it back FREE and Love the hassle free return!!!
Great Company!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-06

"Loved that BTR is a Canadian company. My order arrived within 2 weeks of ordering instead of 3. Product was exactly as I hoped for. I'll definitely be ordering again soon! Thank you Beyond the Rack!"


Verified
5/5

2013-10-06

"Have ordered a couple of times from the site... Love the site, loved my Kenneth Cole Sunglasses, & I love love LOVE my new Akribos watch!! It's beautiful, & was a great deal! I'm hooked!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-05

"I love the variety of products available to me and how easy it is to shop at BTR"


Verified
4/5

2013-10-05

"Quick and timely delivery. "


Verified
5/5

2013-10-05

"I'm very happy with Beyond the Rack, very good customer service."