"Past experiences have been good. Most recent order keeps getting delayed. "
"NEVER ORDER FROM HERE. TERRIBLE CUSTOMER SERVICE. DO NOT SHIP GOODS."
"I placed the order, but a week later it was cancelled by you guys as BTR cannot get the item from your supplier "
"order delivered on time !!!!!!!!!!!!!!!!!!!!!!"
"it took a little long for the delivery, and the stuff wasn't in perfect condition."
"It seems lately that deliveries are taking longer. I'm happy with the product, just the shipping issues are a bit long."
"The order was delayed however i was it was worth the wait. Love my shoes. "
"Je suis très satisfaite du service rendu par votre service à la clientèle. J'ai eu à parler avec Michael et il a été compréhensif, patient et très très gentil. Puisque je partais en voyage, j'avais des questions à poser et j'ai obtenu toutes les réponses. Les commandes passées ont été bien reçues mais j'ai dû en annuler en raison de ce voyage en Europe car la marchandise n'arriverait pas à temps. J'attends mon prochain compte de visa pour voir les crédits. "
"the special neck shaped pillows I purchased were SO SMALL that the only thing I can use them for is between my knees. The sheets, advertized as 1000 thread count COTTON are actually 40% polyester... which I cannot use on my skin. The gel pillow, though the right size and shape STILL has a smell that bothers my husband (a month later)... that is the only thing purchsed that we are actually able to use
THe entire order was a waste of money in its entirety.
We are busy people and cannot WASTE time fighting with your office and spending the $ and time to return these items requesting a refund... the end result being that we are very likely to never order anything from you again.
THANKS for asking for feedback.... does anyone who can make a difference actually read them?
****@****
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Gratefully
Donna"
"It takes too long to get items ordered."
"Great dresses, but delivery time was a little slow."
"I don't normally order online especially because of trust issues with my banking info, but when I read their terms and conditions I decided to give it a try.. Once I got a look at their outfits I couldn't say no! Their shipping and handling is great and fast! Every time I have time and money I always order from them. It's awesome!! :)"
"I always a great experience shopping with beyond the rack"
"I received the product within the timeline. The product was exactly as orde rend."
"Everything was perfect, someone even phoned me to tell me parcel was on is way. Was really happy with the product, service and delivery. thanks"