"The shipping times have been ridiculous lately! I am sick of waiting months and months to receive my items. "
"Interesting way of shopping. I like the variety of brands. I am confidant in the quality of the articles I buy.
It is easy to return an article if it is not exactly the size needed.
I am satisfied with Beyond the Rack : the prices are good.
Excellent service."
"I'm very happy about my last purchasing and for sure I will buy again at Beyond the Rack"
"Wait a little bit too long time to receive orders!"
"Thanks for the extra samples. My product is just as I expected and delivery was faster than I had anticipated. Very, very pleased!"
"Faster shipping. Good quality item"
"I just ordered a bed set and it was delivered just as they said it would be. I am very happy with it."
"Great shopping experience - a little addictive actually. The benefits are the huge selection available, clear photos and descriptions. The drawbacks are that sizing can be a challenge (especially if you are hard to fit) and when returning product, you only get a credit, not a refund. You also lose on shipping when sending something back. But they do make it easy for you (by including a return shipping label with every purchase) and they offer great service (telephone and e-mail)."
"I have purchased a lot of things from you and have yet to send anything back!! I will say that sometimes I really have to think in advance if I am able to wait 3-4 weeks for the item to show up. Would be great if that could be a little faster. I would never shop anywhere else for that special occasion or at xmas to make sure it arrives on time!!"
"Easy ordering, great products."
"Beyond the Rack's way of satisfying clients is excellent from the time customer places an order to the time the order is delivered. I am very pleased that despite delays of the ordered items, at least, I receive constant emails about the delay, and time frame of delivery. I have no problems with returns and credits are reflected right away.
Keep up the good work!"
"Delivery was very quick this time (nice)"
"I ordered a pair of sandals. During the very first wear, the zipper on the sandal broke. Its unfixable. So I threw away $10 plus the shipping on nothing... besides that, the shirt I ordered was nice. It says size Large, however, its more equivalent to a size small. "
"Item was great but I am sick and tired of being called by staff. Last week a gal called me to say the item was delayed. I already received tracking number...not to mention an email was sent.
This is an online store. Email is fine. Stop the bloody calls!
"
"Meet the quality described on each product, inquiries are answered truthfully and satisfactory, very convenient and safe online shopping. Must improve delivery time."