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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2013-09-22

"My order's shipping date kept getting delayed. I will now receive my order more than a month after I ordered it."


Verified
5/5

2013-09-22

"Good stuff!
Love my new bedding.
"


Verified
5/5

2013-09-22

"my order was delivered on time and it was what chose on line, thumb up guys!"


Verified
5/5

2013-09-22

"the items that I purchased where exactly what I wanted, I was surprised because usually what you see sometimes is not what you get, in this case it was.

Thanks!!!
"


Verified
5/5

2013-09-22

"Order received in a timely fashion and item was as described on website. "


Verified
5/5

2013-09-22

"I have been very please with BTR's service. I some times wish it didn't so long to get the order but other then that completely pleased. Love the product options. Oh yes and I wish I could order with out using someone else's Visa. lol"


Verified
2/5

2013-09-22

"I placed my order on Aug 23 and after 1 mo. I still have not received it."


Verified
5/5

2013-09-22

"excellent customer services all the time and Best price ."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2013-09-22

"I have still not recieved my order but have been contacted bt Beyond The Rack to appoligize and give me a $10 gift card. I hope to recieve my order very soon and look forward to using my gift card soon as well"


Verified
4/5

2013-09-22

"Shipping from Calgary to Lloydminster (544 km) took 10 business days."


Verified
2/5

2013-09-22

"First time buyer. My purchase was due Sept 14th. Have not yet received it. I have emailed BTR twice, received a response to the first e-mail. I understand that this does happen and I hope it will be rectified as I do enjoy this company. Do not want to complain but hope this helps with further purchases."


Verified
5/5

2013-09-22

"Satisfied. Got a phone call to inform me of expected delivery dates."


Verified
5/5

2013-09-22

"All the orders were shipped on time, with the exception of one, but I know it will be on its way.. they keep changing the shipping date on it, but beyond the rack will always let me know when they do! Which gives me a peace of mind!

Thank You!
"


Verified
3/5

2013-09-22

"Hit or miss with this website. My order has been cancelled twice after a two-month wait. "


Verified
4/5

2013-09-22

"I received the items that I had ordered,however one of the items (shoes) was not in the colour which I had ordered."