"I have enjoyed and loved 98% of the items I have purchased. The only thing is when you return you should get a credit on card instead of BTR credit.....also for Christmas gifts the 30 day return should be extended. Thank you"
"From day I ordered to the day I received my product was a very long time. Shipping just takes so very long. "
"it takes too long for order to be delivered"
"i only have one cpmlaint it s take to long to received item, other than that great service."
"Quick delivery and exactly what was ordered"
"They have great choices and brands to choose from and I love the prices!"
"Both sweaters on the small side. Sun glasses very wide. I don't usually have a problem with either. Return is so inconvenient that I am going to severely curtail or quit ordering."
"Good service, they are fair and let You know if any issues.
good people overall"
"I enjoy shopping at BTR and have told several people about your site. Even if my order gets delayed in shipping, I am sent a $10.00 credit to my account, which makes me very happy. The reason I like BTR is the way it is ran, very good business people. I am very very pleased. The only thing is....I spend to much money :) "
"Good price & good customer service. "
"Items are great. Waiting and numerous delays seem to be common practice."
"I'm an older woman and very cautious about ordering over the internet, however I've been extremely happy with your services and prices, I am now **not afraid** to order from Beyond the Rack; especially because your return policy.... "
"Great website with a variety of sale brand names. Takes quite a while for shipping. "
"Very Happy with service. Time frame of products arrival was exceeded. Product description was an exact match.
To the initial merchant: when someone orders multiple of the same product, in the future please make sure the packaging is all exactly the same. 4 our of the 5 watches I ordered was displayed flat in the packaging while the last watch I ordered was attached to a pillow. These gifts are all being opened at the same time its going to look a little odd that one package is a little different."
"Hey, usually btr phones to ask for my review and I never have time to let them know that I don't like how it takes so long! A few times my orders have been delayed "from the supplier" and they have done nothing to compensate... I am careful to make orders around holidays or if I would need it by a certain date. Because it almost always takes more than a month. I would love to order Halloween costumes and stuff but I'm scared it won't make it here. Other than that. I love btr. They always have good sales and all the product I have bought is real, and quality goods.
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