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Verified
1/5

2013-09-21

"After ordering a coach handbag for my daughters birthday through Beyond the rack several weeks later I was informed that they could not obtain it. "


Verified
5/5

2013-09-21

"Great product, great price. What more can you ask for?"


Verified
5/5

2013-09-21

"Every time I purchase an item with Beyond the Rack, I get the item quickly and any returns are promptly handled. Great service!"


Verified
4/5

2013-09-21

"So far ok they made a few mistakes on my orders
I think the send time is way to long to wait for merchdise
"


Verified
5/5

2013-09-21

"Delivery was satisfactorily"


Verified
1/5

2013-09-21

"was not able to fill my order"


Verified
5/5

2013-09-21

"I LOVE Beyond The Rack! Excellent products, prices and SERVICE! Shipping prices are acceptable. I can't even complain about how long it takes to receive the products. If it takes longer than originally estimated I have always received a phone call to let me know along with an email."

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Verified
4/5

2013-09-21

"Nice items all the time and very easy to shop!!"


Verified
3/5

2013-09-21

"I did receive the item ordered, but it took much longer than I thought. Good thing the baby for whom I had purchased the goods was still pretty young. "

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Verified
4/5

2013-09-21

"Overall, service is effective but shipping takes too long at times."

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Verified
4/5

2013-09-21

"Everything was OK but some items are note always available even after you order them."


Verified
5/5

2013-09-21

"I LOVE SHOPPING AT BEYOND THE RACK. I LOVE THE PRICE, THE FACT I CAN CALL CUSTOMER SERVICE AND GET SOMEONE IN A MINUTE OR TWO, AND IT GIVES YOU TIME TO DELIVER IT. I LOVE BEYOND THE RACK AND I WOULD RECOMEND IT TO ANY AND EVERYONE."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-09-20

"Beyond The Rack is OK but I didn't like the foam pillow I bought."


Verified
4/5

2013-09-20

"The package takes a long time to arrive. Even after they say it has shipped it takes about two weeks to get to BC. I'm still waiting for something that shipped 10 days ago and I can't track it until it reaches Calgary."


Verified
1/5

2013-09-20

"I will not be placing another order with Beyond the Rack again. I was warned by friends about the way your business operates but I thought I'd try. I won't make that mistake again and be sure to let others know to avoid doing business with your company. "