"Products are generally good but the customer service when there's a problem is poor. I've decided to stop shopping with them. "
"Good communication. Fast delivery. "
"Was very happy with delivery and product"
"Easy peasy with good service.
"
"I adore Beyond the Rack. I have purchased several items and they all exceed my expectations. Emails from them keep me up to date on delivery dates (which are usually earlier then expected!) I highly recommend this great online store.
Thanks Beyond the Rack!"
"I absolutely love this company! I have bought from them several times now and each time I have received prompt shipping and service. The products are always exactly as they appear on the website, and come packaged in a manner to ensure there is no damage. One time they shipped an order a week late for me, and called me to apologize and sent me a gift card. Highly recommend Beyond the Rack to anybody looking for a great deal on fantastic products!"
"There have been multiple times I have ordered items and to be advised later on not available. I was credited but the item would show up again? I actually ordered a dress three times to be told not available each time? I'm not sure if ou have made any changes internally but it's been a bit frustrating lately. That's my only concern. "
"Item still not received !!!"
"I find when there is a lot to look at the time gets away on me and i end up making multiple orders vs one order and shopping at my leisure."
"I received 1 item just days after the order. I was happy to see how easy the return would be. I panicked a little when the second part of my order kept showing as "shipped" and a week had gone by with no package. I called your customer service line & my order arrived shortly after.
Cheers
"
"Belle diversité de produits,les délais de livraison sont très variable."
"I have been very satisfied with service so more than somewhat but just waiting on a refund that has seemed to take a while but I am sure it will all work out.
So very close to Very Satisfied.
Thank you "
"I still haven't received my order."
"My first time shopping at BTR and i was thoroughly satisfied. They delivered with everything they promised, including delivery and I am very happy with my purchases. Will definitely do it again!"
"While it is a very pretty dress the size is way off. "