"The product I ordered was not the product I received.
I ordered a pair of black sunglasses.
The pair I received had a blue stripe throughout the frame and the arms that was not in the picture offering the item for sale.
Customer service did not really care to try to resolve the issue."
"I like shopping there. The shipping is long, but it's fun to get all those deals."
"Quick delivery, satisfied."
"i was very happy with lastest purchase, Every thing i get from you i am happy with each purchase and price and quitely of the garment too. "
"I ordered a pair of David Kahn jeans regular $200.00 for $99.00 on Sept 13. They only took 4 days to arrive, fit perfectly. I love them. This is my first experience with Beyond the Rack which was so awesome I plan to shop here exclusively for on line purchases! Great price and service."
"Chaque fois que je fais des achats avec beyond the rack, je suis très satisfaite. merci
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"I put somewhat satisfied because although this specific order was great (timely delivery and product met my expectations), I had another order I've been waiting on since July. After several bumped shipping dates I finally received an email that the product wasn't actually available."
"I had ordered a duvet .. it was delivered relatively quick .. which was great ... as I am sending it to Korea as part of my sons Christmas gift ...
as times I find it does take awhile to receive products I order .. but thankfully this was fast ..."
"Good, fast and secure service and very good customer service. Thanks"
"I did a lot of brand name shopping at Winners.... but totally love Beyond the Rack shopping.... I travel a lot some I have become a brand name shopper and always prefer to have the different items."
"The item I ordered was not a available in the end. It took a long while to be notified that,."
"I usually buy from Beyond the rack, but I've never been satisfied with their service. They always ship my order really late, and the way that they advertise for fast shipping is really vague. They give you the tracking number usually after 2 weeks but it takes more time for them to activate the tracking number, so it usually takes more than a month.
Also I got something that was supposed to be x-small, but it looks like medium to me, I have to donate it cause sending it back to BTR is just an hassle."
"2nd time I received poor delivery communication and a item was advertised as ships in 48 hours. Didn't happen. Will not order again or recommend this site to anyone."
"Yes, I'm pretty satisfied with the order. The only thing is that it took a while to get there but it got there no less. I wish the process was a little quicker. Some items didn't get to me until at least 2 weeks afterwards. I guess that was the expectation upfront."
"Love the shoes. They are beautiful! Orders arrived on time."