"Great product, great delivery and tracking."

"The staff was very courteous in answering my questions and kept records of my reasons for calling so I didn't have to update every single person who answered my call. Shout out to Allen for being so patient with me! :) "

"I had to file a complaint against beyond stores to get my stuff. It tool over a month to deliver my items. That too i finally received a scratched side table. But i had given up with my expcetations from Beyond stores. Would never buy again or recommend this store to anyone. "

"BeyondStores was very willing to negotiate a fair price for our bedroom furniture. The furniture was delivered promptly and the crew delivering it were extremely careful and efficient."

"The communication from the seller on my purchase exceeded my expectations. My purchase was delivered when promised and packaged well, item was not damaged at all. Would definitely purchase from this company again. "

"I ordered what was advertised as a twin bed. Amongst other inconsistencies with the description, the bed arrived and turned out to be an XL twin. I had already purchased the mattress and sheets elsewhere, and this bed did not fit in my son's room. This was also a danger to my toddler son who could easily fall in the gap left by the mattress being too short and the bed being too long. The first customer service person I spoke with was very polite and helpful, after that it went downhill. The next one offered me $20 as a refund--the bed cost me $410. He then told me I should go out and just buy a new mattress. After repeated attempts to rectify the situation with fairness, I turned to my credit card company who listened and was more than happy to reverse the charges for a product that was falsely advertised and dangerous to use. In the end, I spoke again with the original customer service person who once again was level-headed, kind and assured me that is not the way they conduct business. They did honor my refund, but I have never had such rude customer service from a company, let alone one that is rated so well with the BBB. "

"quick delivery, excellent product condition, great. thanks. "

"Will not deal with anyone across the border ,difference in dollar and atrocious shipping fees along with some made up international fee. Will shop here in Canada."

"I ordered the table in middle of May and I had to return it two previous times due to damage. I just received the third table and it's damaged as well. The surface isn't clean and there are tiny cracks all over the table. It doesn't look like there is enough effort to get a good table to me in good condition. "

"Competitive price, great service / delivery / set-up. Very please all around."

"The price was great.
The service was great.
The follow up was great.
The box stores should be afraid if more online stores are as good as you."

"The wooden steps I ordered for my elderly mother was just what she need to get into and out of bed safely. They were exactly what I ordered and shipped quickly! But is anyone is looking doe these doe their parents just so u know, they still need to be caredul bc the steps are wood and could be slick if they wear socks to bed! Fortunately for me, my mother doesn't! These are a great product and very sturdy and nice and classic looking!"

"Very satisfied with the customer service! Ordered product, arrived damaged from shipper, they quickly resolved my issue and sent a replacement. Will order again."

"After receiving 3 different damaged coffee tables from them, their answer was "obviously we just can't deliver furniture to you" and then offered me a refund. I have still to see the refund. I also received a box of junk electronics from them with their shipping label on the box. I would not only not recommend them, but I am doing whatever I can to warn people not to shop with them. I had less of an issue receiving goods while deployed in the Marines than I have had during this one experience with this company."

"The delivery was very slow on the day of delivery "