"A day early great price for product and left at our door unlike fed ex"
"My two metal/glass end tables are ten times better than I thought they would be. Very heavy/sturdy and beautiful. Very happy I took the chance and ordered them."
"Great service, quality and fast shipping. I'll order again!"
"The merchandise I ordered from Beyond Stores was perfect. The issue I have is with their delivery postings. The schedule listed online for my order nowhere near reflected the actual delivery of the item. I called the phone number listed for Beyond and upon numerous tries the number would not go through. Finally when I did reach an actual person the dates he quoted to me for delivery were totally not what what occurred.p nor were they the same as the dates stated online. He was accurate in what he said would be the delivery process but not the dates. The good news was, the delivery was sooner than expected ! We love the table and were overall thrilled with our purchase."
"Even though the mirror was broken and eventually they told me to dispose of the mirror since it was too expensive to return, i was treated with respect in all conversations. Because of the change in the value of canadian money in the interval between the date of purchase and reimbersement on my credit card, the broken mirror cost me an additianal 31$. Needless to say I am very diapointed in howw everything turned out."
" The vendor was slow in their response. I had to bid multiple times in order to get through what I wanted to. "
"I was extremely satisfied with my experience with Beyond Stores, however, I cannot say the same for the shipping company, Last Mile Home."
"Received items in great condition. Was happy with outcome."
"I was searching for an ethanol fireplace and fuel on amazon.ca and learnt about Beyond Stores. Ratings were pretty good and so I thought I go directly to their website and see if I can save some more.
I saw on Beyond stores' website that they shipped to Canada and was thrilled because my cart was cheaper than it was on Amazon.ca; I also assumed they had a dynamic website that will give you the bill in Canadian Dollars if you selected Canada as your ship to location. A few days after my purchase, the lack of clarity of the currency clarificatioin I purchased with on their website was bothering me and I eventually called their customer support and learnt that I had in fact purchased in USD for the fireplace and fuel. I tried to cancel the order right away, but unfortunately the fireplace had shipped same day.
Chuck was the main guy I had the pleasure of dealing with from Beyond Stores support, but the best thing I learnt is that they duplicated Chuck many times over as there was a great team overall who I spoke with through out my ordeal as I tried to cancel and purchase and buy from amazon.ca (also sold by Beyond store) instead in other to save on our terrible 2015 CDN exchange rate.
This was my first time dealing with Beyond Stores and I was rightfully worried that I was about to get screwed over. But boy was I pleasantly surprised, they tried to call the factory to cancel the order, it was already on the truck heading out of UPS distribution, all the while I was getting constant emails and in some cases telephone calls from them to keep me posted.
Unfortunately it was too late to cancel the order, they explained all my options to return. The beautiful fireplace arrived, I realized the fuel didn't ship yet because I bid $0 (not entirely familiar with their bidding process then). I explained my situation about buying it from them cheaper from Amazon.ca and how it cost me way more buying from their website because of the exchange rate. The $0 bid on the fuel would actually coincidentally even out the playing field from cost perspective.
Chuck took it away and talked to the powers that be and again, kept me in the loop and within a few hours let me know they will do right by me by sending me the fuel. I just received it now and it was only right that I let everyone know the character of Beyond Stores. I'm grateful for making my problems go away and for the pleasant experience.
Damn right, I'll definitely recommend and keep shopping with them."
"I could not be happier with my purchase experience with Beyond Stores. It was an efficient transaction. We were kept apprised of each step along the way with regard to delivery. The furniture is beautiful and arrived in perfect condition. We will definitely do business with them again! GREAT JOB!"
"07/15/2015 08:48 CT In Transit GROVEPORT, OH
07/14/2015 16:20 CT In Transit GLEN BURNIE, MD
07/14/2015 03:34 CT In Transit
06/26/2015 15:08 CT Dropped at Line Haul NEWARK, NJ
06/26/2015 15:06 CT Loaded and En-route
06/26/2015 15:05 CT Arrived at Shipper Edison, NJ
06/25/2015 16:02 CT Dispatched
06/25/2015 09:46 CT Released for Scheduling
Where is my delivery..?????
What kind of service is this?
How Many times I have to call the XPO guys ??? How many times they will change the estimated delivery time ..? This is the worst delivery system I have ever seen, I am really concerned about the item condition and the quality ...
It's bad experience at it's best.
Does anyone care?
"
"The picture of this item was better than it looked in real. The faux marble top looks faux, not like in the image. Expensive for what I received"
"The item arrived on time, it was packed well, the product was of good quality was a fair price, and matched the Internet advertising and pictures.
We will consider purchasing from Beyond Stores again."
"Cabinet perfect for my needs. Well made and very functional. Have received positive comments from friends. Looks so much better in reality than in the pics.
Had some problems with delivery, but that is not Beyond Stores' fault."
"This Company boasts a no hassle return....NOT TRUE!! You can return as long as "it's new in the original box with the original packing" which means if you set it up and it is no longer considered new!! We kept original packing and boxes BUT because we set it up we could not return it. WHAT A RIP OFF!!! Will not use this Company again...read the fine print and be certain of your purchase. "