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Customer service:
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Return/Replacement policy:
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Verified
4/5

2015-07-15

"The product is great. FedEx went to a wrong address twice and delivered it to the wrong address. After some "asking around", the item was retrieved. "


Verified
5/5

2015-07-15

"I received my order in short time . I appreciate to follow it every day and know when I will receiving it. The product is a very good quality. It's my first time I bought in a store by internet and in USA. "


Verified
5/5

2015-07-15

"Very happy with the service. I got my sofabed with one piece damaged. They sent a replacement & gave a little refund also. Very impressed with the service, the sofa is okay, work good sofar."


Verified
5/5

2015-07-15

"The product we ordered was damaged. They sent out replacement parts and helped us resolve the issue quickly and completely. Friendly customer service. Disappointed in the product, but very pleased with the company!"


Verified
5/5

2015-07-15

"My furniture came very quickly and was gorgeous; even better than it looked in the picture. The bed was easy to assemble and the dresser and night stand came already put together; I only had to put on the knobs. I am beyond pleased with beyond stores."


Verified
5/5

2015-07-15

"Ordered a dresser and it was delivered fully assembled and in perfect condition. Great experience, and I highly recommend Beyond Stores!"


Verified
1/5

2015-07-15

"Long delay in order shipment. Received a notification of shipping label printed but item never shipped. Multiple calls without clear reason for delay and no resolution. I was told multiple times that the item was 'going to be shipped tomorrow' but never did. I ended up canceling order"


Verified
5/5

2015-07-15

"Good experience. Good communication."


Verified
3/5

2015-07-15

"Mirror is nice. The back of the mirror had several drill holes. I am thinking it was a used item but I am not sure. "


Verified
4/5

2015-07-15

"Product was perfect. Don't like that there's no option for express delivery "


Verified
5/5

2015-07-15

"Quick service and shipping. When an issue was identified with my order resolution was prompt. Very happy with price and product."


Verified
5/5

2015-07-15

"Great product and fast shipping. Just disappointing that the glue from the tape wont completely come off the mirror."


Verified
5/5

2015-07-15

"The patio sectional sofa I received was unfortunately of lower quality and did have some damage (which is not their fault, but the manufacturer's). However, Beyond Stores was very easy to work with, which was a relief. They offered me the option to return the item or to receive a significant discount. I chose the discount. I would highly recommend buying from them just because of their excellent customer service. A+"


Verified
1/5

2015-07-15

"It took over 2 months, multiple shipments, and a measly amount of refund to get our order. Will NEVER order from them again. "


Verified
5/5

2015-07-15

"Good price, fast shipping"