"We had a very positive experience with our purchase! Delivered very quickly and packed very well. We love the look of our new table! Thank you. We wouldn't hesitate to order again."
"My order was delivered in the time promised. I am satisfied with the product."
"Not everything goes as planned, that's when you see when a business try to do the right thing. This was one of those times. They had my issue resolved in 1.5 hours of receiving my furniture. Great communication via email...on top of it!!!"
"Prompt delivery.
Goods nicely packaged"
"Delivery was prompt, there was an issue with the table I ordered. The return and reorder process was painless. All in all, the whole experience was a good one. Will definitely order from them again when necessary."
"Item arrived quickly and packed very well."
"Its hard to know where to start, our experience was so bad.
First, we ordered the item on 12/6, it was delivered to our house in the last week of February- that means it took 2 months to ger here.
We ordered an item that needed to have white glove treatment at our home (in other words, needed to be put together onsite)- Beyond Stores couldn't find someone to put the product together on this end, so it stood at the shipyard for over a month. They told us we needed to call the local delivery people and sort it out. We were stuck in the middle, constantly needing to figure out how to get the product to us. The folks at Beyond never called back when they said they would and kept giving us the run around. It was awful. Eventually they told us that they couldn't find a local installer willing to put the item together for us. After waiting so long and wondering if we weren't being scammed, we threatened to cancel the order entirely, this seemed to trigger something for them and they became slightly more responsive. They agreed to deliver it to us and give us a small discount to find our own installer who could come and assemble it for us.
Poor customer service, we will never do business through Beyond stores again. "
"Very quick to answer all of my questions. Order arrived in excellent condition!"
"Happy with my purchase and the delivery was very easy. "
"Arrived quickly and was packaged well."
"Wonderful chairs at a good price. I like the "make an offer" . Very fair. Great quality, fast delivery. Definitely will use again and highly recommend."
"The item arrived as advertised and I was very pleased with the whole process."
"We love this bench and wall storage set from Beyond Stores. It was exactly what we were looking for at a great price. Beyond Stores delivery was excellent, on time, and the items were exactly as described. Both products assembled easily and all pieces were included. Will definitely to business with Beyond Stores again!"
"Lamp shade arrived slightly damaged but we were able to knock out the few dints. Otherwise product arrived as described."
"I ordered 1 item and was charged for 3 called no one could find my order # called again he found it and will not resolve problem said they didn't over charge me???? I hava a copy of the cc statement I am sending today . very upset will never order from this company again
Debra Garick order # bs94734"