"I just ordered a lehenga from Bharatplaza and it is BEAUTIFUL im soooo happy with the service. i ordered it on Wednesday they had it in stock, I received it on the following Monday....I'm going to look like a princess on my special day!! so happy"

"I recently ordered a kurta-pyjama/semi sherwani from BP. After ordering I read the reviews and they scared. I was afraid if the product would arrive in time and if it would be different from what I picked. The product arrived within a week of ordering it. It was a "In-stock" item. With the tracking number on DHL I could track it all the way. When I opened the packaging and put it on, it was perfect. Exactly as shown on the website. They had even made it a slim fit as I had requested. I'm sorry for all those who have had problems dealing with BP, but I couldn't be happier with their service, and will definitely use them again."

"Never ever deal with this site.A unproffesional and useless customer sevice going to help you untill you make to order and than they are just gone.I ordered lots of clothes on month before the EID.They send me my clothes one months after the EID.So they thake aproximately 2 months to send them.I was forced to send email and call them 9 times to get my clothes.And after a two months of waithing I receive 2 defected clothes and 1 with wrong mesurement.
When I told them about that they just run from their responsibility.They said "we can not help you with that, find a local tailor or make it useable your self"
I send them mail after mail.They refuse my request to refund and send new clothes.My worst internet shopping experience evere.
So nevere evere deal with this site.They are just pain in ass."

"ordered a saree, which came but the blouse was firstly much larger than the size I gave them, and secondly different style from my (I changed the style 10 mins after I placed the first - and their site says you can do it within 24 hours).

STYLE:
When I told their customer service, but tried to tell me they already cut the fabric. Seriously, 10 mins after my initial submission of measurement? the real issue wasn't the style, it's more the size.

SIZE:
I'm not sure of other saree sites, but they tried to tell me that they leave a 2-3 INCHES margin for the blouse? They actually had a 4 INCHES margin on mine and tells me it is how it is. I'm not sure if people can wear something that is 4 inches larger, centimeters I can understand, but inches? I asked for the stitched saree too, and that didn't come with a 2-3 inches margin (luckily). They wouldn't replace it or refund money. They asked for me to send it back before they refund the money. I may as well not get the money back if that is the case, because postage to send back will probably cost more than the cost of the blouse itself.

I think it's just them not wanting to take responsibilities for their wrong.

Having said all that, the saree itself is good, but I probably wouldn't order from them again though. Worried I'll get something different."

"I recently placed an order with Bharat plaza. The communication was good to start with instant email replies and calls to trace up my payments. After three days of placing the order I was emailed saying the items I had ordered were out of stock. When I asked for a refund/cancellation of the order this is when the problem started there very reluctant to give you a refund or cancel an order placed with them instead keep emailing me to cooperate with them and choose another item from there site but aren't willing to refund me apparently because the order has been processed which makes no sense at all seen as the items are OUT OF STOCK. I've asked to speak to managers and supervisors but have had no luck and the email communication isn't as prompt anymore. My advise would be keep well away!!"