"No response from Customer Service in 2 business days"
"Easy to navigate. Decent prices"
"Thanks for your help in finding a book at the lowest price"
"I found the book I was looking for right away. Checking out was fast and simple-thank you."
"Low Prices! Great Shopping Experience too!"
"It took me four tries to get the order to go through. Very frustrating."
"I had to use chrome just to see the buttons to submit my order. Please optimize this site for Safari. A lot of mobile shoppers have only Safari at their disposal (iPhone) so this prevents a lot of would-be customers from placing orders. Probably an easy fix for the development team. "
“Good morning! We apologize for the inconvenience you experienced during the ordering process. We appreciate your feedback and value you as a customer. Thank you for shopping with BiggerBooks. -Beth”
"Thank you! I'm so glad to find this rare DVD"
"Excellent order. Fantastic price! Thank you!"
" I was buying a book, not renting it, so I was disconcerted when the link to "terms and conditions" talked about a rental agreement."
"I couldn’t find this book anywhere except here. Thanks for stocking hard-to-find books"
"I enjoyed the fast service at check out"
"For the book I was seeking Biggerbooks appears to be the only seller that has it in stock."
"Liked having an extra coupon -- thanks! Made the price better than the college bookstore."
"Very happy so far since I tried to get this book through Russell Booksellers and they have had me waiting since October."
A rep from BiggerBooks.com, Beth - Customer Service, has responded:
“Good afternoon! We do certainly apologize for any technical difficulties you experienced. We value you a customer and appreciate your business. Thank you -Beth”