"Very good price and easy to use website"
"Very easy to find the book and check out. "
"Found one book. Couldn’t find a second grade math book used by one child as the options were confusing and seemed to only be rental. "
"Looking for a paper book to use to avoid eye strain on the computer. Thanks for having it available."
"Everything was great, and I really enjoyed the shopping experience."
"Their customer service via Facebook was EXCELLENT, through their website it was not very impressive. Just vague and not very detailed. Anyway, the books have excellent prices and if you sign up to get promotional emails, you'll get some great coupons to apply to your purchases. This is an excellent site for for broke students! I love that they have the e-books and physical versions. I like both options. I'll definitely be back!"
"This was a very fast and easy process! "
"I am not sure why the feedback is solicited before the order is complete, but as this is my second attempt at the order, that means the 1st attempt didn't go so well. Good luck with this vendor!"
“Good morning! We ask for feedback on your shopping experience, we will also send you another review opportunity once you have received your order. If you need any assistance, please contact customer service at 888-388-9909. Thank you for shopping with BiggerBooks. -Beth”
"I don’t like having to create accounts everywhere. Allow guest accounts"
“Good morning! We apologize for the inconvenience you may have experienced. We do require each student to create a account, this helps students manager their textbook rentals as well as their purchases. If you have any other questions or concerns, please feel free to reach out to customer service at 888-388-9909. Thank you for choosing BiggerBooks. -Beth
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"Tried to order on my iPad and couldn’t get past the review. Never got a place order button. Ordered on iPhone with no problem "
“Good morning! We're so sorry to hear you had issues placing your order on your device. If you need assistance with orders in the future, please reach out to customer service at 888-388-9909. We value as a customer and appreciate your feedback. Thank you for shopping with BiggerBooks. -Beth”
"I found exactly what I wanted but the cost was prohibitive."
"Easy experience, will use your site in the future!"
“Thank you for choosing BiggerBooks! We look forward to serving you in the future. -Beth”
"Took hours to get the continue buttons to work. And then there were many times the link was not on the page. I was up till 12:30 in the morning still without results. I sent a help email, but I have not heard back from a person yet. I’m going to give it a few more tries, because there’s one book my granddaughter wants for Christmas that I cannot find it anywhere else. I will never use this site again"
“Good morning! We're so sorry to hear you have a hard time placing your order. We will review your session, to fix the issued. We value as a customer and appreciate your feedback. If you need assistance with any future order, feel free to contact customer service at 888-388-9909. Thank you for shopping with BiggerBooks. -Erin”
"We'll see when books arrive"
"This book is an essential tool is drawing and learning the anatomy for art purpose."
A rep from BiggerBooks.com, Beth - Customer Service, has responded:
“Good morning! We do apologize for any difficulties you experienced. If you need further help, please contact customer service at 888-388-9909. Thank you -Beth”