"You made me have to make an account to buy a book. I hate making accounts. There should be an option to checkout as a guest and not have to make a stupid account. Just another password to remember now. "
"FIRST TIME BUYING BOOK AND NEW BOOK WAS CHEAPER THAN RENTING ON SOME OTHER SITES"
"I looked on several other sites and this was the cheapest and allowed me to send it back when it is good for me! "
"Extremely good price and availability of my much needed textbook! Thank you for having my book- less than at my school's online bookstore even with overnight shipping!!!!!!! Due to a change in school schedule I bought books for the wrong class...which starts tomorrow! Thanks so much for saving me!! "
"had used in the past no idea of password. password retrieval did not work (never sent reset e-mail). I had to set up a new account, No option for payment other than credit card"
“Good afternoon! We apologize for any inconvenience you may have experienced. I have reviewed your account, an email was sent with a password reset link with one minute of you requesting the reset. If you need further assistance with this account, please contact customer service at 888-388-9909. Thank you for being a BiggerBooks customer. -Beth”
"Excellent easy to navigate website and great prices for new textbooks"
"The process was so easy,fast and satisfied "
"No pictures of back much less inside books. Product descriptions too short."
"Great experience. Chat was very helpful. Quick and easy transaction."
"When the collection "Your Favorite Seuss" was extremely hard to find, BiggerBooks came through. So excited to share these classics with my daughter!"
"I was able to find the discontinued Dr. Seuss books. They were nowhere else to be found in my entire area and online this place was great thanks so much"
"Great find. Found books other sights did not have."
"Books were removed out of my queue while I was shopping and are now gone"
“We apologize for any frustration or inconvenience you may have experienced. Unfortunately, the books that were in your cart are no longer being published. Within hours of receiving word of this from the publisher, we updated these titles to be unavailable on our site and were forced to cancel many open orders for the book(s). If you have any other questions or concerns regarding this, please contact customer service at 888-388-9909. Thank you for choosing BiggerBooks. -Beth
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"I've never heard of this site, but after finding every book I was having a difficult time finding anywhere else I was able to purchase all of them here and at a great price! I will definitely be purchasing from here again! "
"Had to get my copies to have forever"
A rep from BiggerBooks.com, Beth - Customer Service, has responded:
“Good morning! We do apologize for the inconvenience you have experienced. We do require each student to create a account, this helps students manage their textbook rentals as well as their purchases. If you have any other questions or concerns, please feel free to reach out to customer service at 888-388-9909. Thank you for choosing BiggerBooks. -Beth
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