"Great experience. The highway peg and new chain was ordered correctly and arrived at the shippers location within 4-5 days. Shipping was very fast. Items arrived as the same ordered. However, the highway peg was ordered correctly, but was later deemed too big for the bar. Contact was made with Bikebandit for a return, at the same time a new highway peg fitting the correct bar was ordered, which also arrived very fast and was installed the same day.
The unused item was accepted for return and mail back to Bikebandit. Credit was issued soon there after the item was accepted. I am very pleased with the quality, savings, support and speed of the shipping of Bikebandit. "
"Great pricing and awesome customer support. You also can't beat the shipping, it was very fast and free."
"I ordered Brake pads foe my bike. I even paid the extra $27.00 extra shipping for second day air delivery. Outrageous right? Then the front pads came wrong. They had two different part numbers on them and one was wrong. They paid for the shipping back but it has been two weeks now and I still haven't received my brake pads. I will never order from here again."
"I ordered some ignition fuses. They were at a good price and arrived promptly. On one other occasion I ordered some brake pads they also were at a good price and showed up on time when they said they would. I will continue to use them for my motorcycle needs. L.K. Minneapolis"
"Placed order for a helmet and 'Cobra Freeway Bars' for my Honda "Shadow Areo " 750C VT; Both arrived on time : Helmet is great: The boxed Cobra Freeway Bars had been opened and resealed; The box contained a "Cobra Free Way Bars "for a 750 'PHANTOM; the bar was scratched. used and parts where missing ; clap; bolts, washer; instruction manual: The copy of the Chat notes in the box ; suggested that this was a return to BikeBandit. Stephanie in service was helpful & professional; sent me UPS shipping at no cost to me. Guys in shipping & receiving are asleep; "
"I ordered a Saddlemen Cruis'n Windshield bag. It was delivered in a timely fashion. Just completed a 4800 mile trip the bag worked well, with one exception. The plastic hole covers on the center bag lid feel off, now I have to get replacements or get it replaced."
"I ordered a set of tires for my dual sport motorcycle. The price was good and they arrived promptly. That part was great. I found that the rear tire I ordered was too narrow and so requested an exchange via the website. After filling the form I was informed that I would be contacted by a customer service representative to arrange a return. 6 hours later I called the customer service line and was put on hold for quite a while. I tried the live chat line and waited a while longer to see which one responded first. The chat line won. The chat line person told me that it was not possible to do an exchange and that I would have to return the tire and order another one separately. There were significant pauses between responses, as if the chat line person was handling more than one conversation at a time. In the end I was emailed instructions that told me where to ship the tire. The chat session was terminated while I was in the middle of typing a response. The customer support staff seemed to be overwhelmed. Shipping cost for a $50 tire was $36, presumably because I am not a volume shipper. I am now trying to sell it on Craigs List for $40. Not a great experience."
"I can't say enough good things about my overall experience with BikeBandit. The shipping was fast and the service and communication was outstanding."
"Bought a clutch for my kids dirt bike. Had the best price and easy to find part on website, compared to the others."
"Lowest prices and easy shopping online with a person to back my order up!
I love bike bandit! Thank you for the emails on specials and fast service on delivery!
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"BikeBandit has the hard too find parts and shipping was fast"
"Bought a Scala headset for my helmet. As usual, bike bandit had the best price (love that AMA discount) and the service was excellent. I have been and will continue to be a repeat customer. "
"Just awful. I ordered a D.I.D. chain for my Monster and they didn’t even bother SHIPPING IT FOR A WEEK! I tried to call customer service when I notice it hadn’t shipped (even though I paid on the spot with paypal). Nope! They don’t answer the phone. I finally got someone online and she/he unapologetically told me that’s the policy. It was clearly stated (somewhere I guess) on their busy web page. NEVER AGAIN!!!!!"
"Just purchased a Fly Patrol Motorcycle Jacket from BikeBandit. Only wore it once but love it! Accurate description, good quality. Very fast shipping! "
"great price good shipping rate and fast delivery"