"I have had a couple of experiences with this website. The first was to purchase a helmet. I called th egirl that helped me with the order was very friendly and did a good job of taking care of my order. The second experience has not yet been completed. I inquired about a specific product that I had found on another website. The initial response was not helpful. I'm still waiting for the second response. Hopefully I will be able to purchase this product from your website if available."

"Excellent customer service - very easy to order and great selection."

"Shipping was Ok. Price was great. Only problem I have is that the air filter requires oil but the site didn't say so,and it was not included."

"Hello,ordered a rectifier for a 93 honda Wednesday( I live in PA.)recieved it Thursday,not sure how they did that cause I only paid for ground shipping.I thought I ordered it from CA.,they must have a warehouse here on the east coast ! But anyway -freaking cool beans !! I questioned the pic but they were right,I got exactly what I wanted,all wiring was correct,simply switch out with the old,greatmfantastic,now to see how long it lasts."

"Very bad sense of doing business. I bought two helmets GM54s at a great price they advertised. One large and one XS. They shipped the XS, but said the large one is on backorder. I contacted BB and asked if that is the only color that is in backorder and they said yes. I asked if they can just switch out the color and send me one that is available as I am not picky about color. They said they will have to charge me more. I was surprised, but after much haggling, they agreed to reorder the helmet on an available color. Next day, on not receiving any confirmation, I contacted them again. The second CS rep said he is sorry, but the first CS rep did not actually put the order in. Oook...but I was still cool and said if he can do that now. At the end of conversation, it appeared he put in the correct order for me and we are set. Next day, still no sign of confirmation. So contact BB again. Per CS rep, the item is shows as ordered for me and should receive a confirmation soon. Now, it is the fourth day, still no confirmation and contacted them as to what is going on. This time, after being stern, I found out they re-ordered the same stinking back order helmet for me !! Watch out for these tools!

Update: After seeing this review, Bike Bandit contacted me. I mentioned what my experience was. They apologized and gave me a credit towards a purchase from their website. Although I do not need anything from their site at this moment, but I appreciate them contacting me back on this. I am increasing my satisfaction by 1 star, although this should not have happened in the first place. It gives me the impression that if you get your order right the first time (which will be the case most of the time), you are fine, but if something happens, it is downhill. I understand mistakes, but a mistake over 4 days and 4 person is not really a mistake. I hope the manager that talked to me looks at this incident and improves their service."

"Ordered an HJC helmet on a Thursday and it arrived Monday morning just as I ordered "

"Bike Bandit had exactly what I was looking for at a great price with fast delivery."

"I was looking for information about motorcycle tires and i needed them fairly soon. bike bandits reviews and made sorting through all the different models and styles very easy and was very informative. the price was extremely competetive and their customer service made the whole process stress free. On top of that the tires i chose arrived within 2 business days of ordering them. outstanding! "

"Notified by BikeBandit of an ongoing helmet sale by email (as requested). Found the EXACT helmet I was looking for, a GMAX G54S and received it in three days!! Packing was very good and after the first ride yesterday I can tell you I LOVE this helmet. I would not have found it without your email notification. Great product, superb packing, fast shipping and Saving Money. What's not to like! Thank you for an awesome transaction.
Randy Lantz"

"Very good site. Easy to find parts and help.
Customer service personell very nice and helpful."

"I can't get over how fast I got my order. Here I am in NH and I think it was here in three days. I ordered a First Gear Laguna tail bag for my 1986 BMW K75c and it fits great on the rack that is on the back. "

"website easy to use,large selection, very fast delivery."

"I have made around 4 or 5 purchases in the past year to year and a-half. I have received all orders as promised, and have been pleased with all the products I have received. I have had to return 1 item that I ordered incorrectly, and Bike Bandit gladly returned it and shipped the correct part. I am quite satisfied with the service I have received from them."

"Good interface, great prices and very fast shipping. A+++"

"Easy navigation through online catalog, prompt notification of order fulfillment, accurate delivery dates hghlight this merchant's service."