"I've been shopping with BikeTiresDirect since 2006. They make it easy to buy, usually have what I need in stock, and their rewards program is fantastic. I have turned at least 20 people onto the site as well. "

"NEVER HAVE HAD ANY PROBLEMS WITH THIS COMPANY, WILL CONTINUE DOING BUSINESS WITH THEM"

"Everything ordered arrived safely and quickly within just a couple of days. I look forward to buying from BikeTiresDirect again and again!"

"Excellent service as usual!
I love buying my bike supplies from BikeTiresDirect. With their Gold Member discount prices are very competitive (and I am an avid price shopper on the web). I can find most of what I need on their website.
I live in Seattle and my package is always at my doorstep either the next day or the second day.
I also love accumulating membership points and getting some further discount here and there to reward my loyalty.
Good price and super-fast delivery, what can I ask more?
I keep going back to BikeTiresDirect for most of my cycling supply needs."

"Great place to woke with, my order is always shipped right out and at my door in days
I need a new set of tires for a ride coming up (last min thing on part) maybe I would get them on time. What do you think. A day sooner Thanks"

"Great. Ordered & got the parts in quicker than expected."

"Speedy delivery and great prices. "

"I was realty surprised at how fast delivery time was even though my order included some parts I didn't think anyone kept in stock. I know mountain bikes inside and out but fenders are all new to me and these guys walked me through options for a bike with disc brakes. Got Planet Bike Cacadia fenders and they installed much easier than I though even with the discs. Exactly what I wanted. Really happy I found these guys. Will be back for tires."

"After searching online for tires, biketiresdirect was the cheapest. Their customer service guy was really helpful and helped me figure out the best tire I needed. I've been riding them for a few months now and they are awesome. Maxxis rules! I've since placed two more order with them and everything has showed up quicker than I expected. Thanks guys!!! "

"BUYER BEWARE! BUYER BEWARE! BUYER BEWARE!
I bought a pair of shoes online from these guys in Dec. They sent me completely the wrong item. When I called them about it, they tried to sell me what they sent me at a discount, which I declined. I stood in holiday post office lines to send their mistake back to them on Dec 20th. Today is Jan 10th and still no refund despite emailing them the post office receipt and following up via phone and email. NO RESPONSE and NO REFUND. I finally called the credit card company to report them. The credit card company refunded my money thankfully. These guys are a total scam. You couldn't make this many "honest" mistakes: sending me the wrong item - trying to sell it to me at a discount - not returning emails or phone calls - not refunding the money.

i buy stuff all the time online, but have never had anything like this happen. I thought it was an honest mistake at first, then bad service but now fully believe that these guys are crooks. They now have the item and my money and have gone completely silent.

Fair warning!!!"

"I purchased some replacement helmet pads from BikeTires Directs because they claimed they were in stock and could ship immeditatly. They substituted a different pad kit that does not fit my helmet. BikeTiresDirect told me I had ordered the incorrect pad, that the correct pad was not in stock and would only give me credit if I paid for and shipped the product back. BikeTiresDirect would only issue credit once they received the product at thier office. The BikeTiresDirect service rep was rude and could not care less if I did not do business with them in the future. I would use a different vendor than BikeTireDirect."

"I'm very happy with BikeTiresDirect.
First of all, I got a bike saddle for $80 that is normally $120 everywhere else on the internet.
The 3-day shipping upgrade was only $2 more, which made shipping $8.
They shipped it the day that I ordered it, and the only reason it came 4 days after order was because of the weekend (non-business days).

I will definitely buy from them again."

"I ordered several items from them and the next day i was informed an item was unavailable.
I found another item for$5 more and called customer service and was billed $5 more and my order shipped that day.
Free shipping is a little slow but its FREE!
Got my order and now i am returning an item i bought by my mistake.
Overall happy with site"

"These are good guys. I ordered a bunch of stuff from them for the first time, and it came very quickly. However, a lot of it didn't fit, and I changed my mind about the tires. Sent 90% of my order back, and I received a credit very promptly. I was so impressed I bought some more crap from them. Fast shipping, and fast notification of all steps from ordering, to shipping, to refund. Haven't tried to call them, so I don't know anything about that."

"I ordered a WTB VelociRaptor and a Tube. The order came in in good time the product was what I expected. I'm happy."