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1/5

2002-12-12

"This company is sleezy. Plain and simple. I ordered a SONY CYBERSHOT DSC-P71 for $299. The website said it was in stock. After not hearing on the status of my order for about 5 days I gave them a call. I was told that I had to get the "accessory kit which is a great deal" to get the camera. Even though their website says the camera is in stock it somehow is only in stock if you buy the accessory kit too. This company does not sell items at their advertised price. They will only sell things to you if you buy over-priced accessories with your item. I canceled my order and will never again do business with such sleeze balls. Do not support scam artists! Report them to the Better Business Bureau http://www.bbb.org/


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1/5

2002-12-09

"I bought a Nikon Coolpix 2500 from Bilibi because they had the best price...period. I knew nothing of the company and really should have come here first. the buying was fairly easy but, after I made the purchase I was supposed to get an email confirmation of my order...nothing. The web page said to save it for my records-it saved a CGI shopping basket that was blank. After A FULL WEEEK I got a call on SUNDAY AFTERNOON by this rude guy telling me I needed to call him back to "go over some information". When I called back 30 minutes later, they were closed. I called back numerous times Monday only to get busy signals until finally I got through. I tried to dial the extension left on my voicemail, but it did not work. So, I waited on hold for 30 minutes until some rude guy picked up and then immediately put me on hold again for 5 minutes until the clerk that called me the other day picked up, asked me what was wrong and then put me on hold AGAIN for another 15 minutes. Then, when he finally picked up he verified my shipping address (why couldn't he have done this a week ago)-this was obviously an excuse to try and sell me some more stuff. He then bullied me to try and buy some flash memory at a "great price of 74.99" and when I said no, he pushed the issue and then dropped the "great price" to 39.99. I bought it just to get him off my back and get this thing shipped in time for Christmas. I then looked online at Crucial and found it for more than 10 bucks cheaper for name brand flash. I tried to call back 30 (not kidding) times to cancel the flash add-on but suprise suprise, it was busy. I will put this behind me, but I will NEVER EVER EVER do business with them again."

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1/5

2002-12-07

"One month after ordering an Olympus camera, I phoned, waited on hold for twenty minutes, then was told it would be yet another month (two months total) before I could expect my camera. The salesperson also told me that Bilibi had previously sent me a backorder notification, which is a blatant lie."

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1/5

2002-11-30

"here is how really honest this company is: I ordered my Nikon 5700 on Nov. 2 2002 since then I called frequently to find out the status of the order, it was out of stock all this time, while someone just posted review that he ordered the camera and received it after 4 days in November. Today when I cancelled my order I was again told that it is on backorder. I would not ever ordered again from them, I would not participate in supporting bunch of crooks..."

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1/5

2002-11-29

"Like everyone els I have been lured to this site for its nlow pricess. But they just want to sell you more stuf with higher prices. When I tell the sales NO, he then say the camera is back order for 4 to 5 weeks unless I agreed to purchase the kit ( they can ship the camera with the kit package the very same day .
Big time "BAIT N SWITCH" everyone whom had delt with them should report them to Better Business Bureau http://www.bbb.org/
"

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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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1/5

2002-11-26

"Bait and switch!! I ordered a Digital camera and all they whated to do was sell me things I did not want."

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1/5

2002-11-26

"OK, I was stupid and didn't come here first, or I'd never have ordered from these jerks. Just like everyone else, I got the hard sell for accessories, when I said no the camera was found to be on back order. Then the order got cancelled, according to them until they got cameras in. Which they said initially would be in four weeks. Now four weeks have passed, and now they say they really just don't know when the camera will be available. I was stupid, don't be like me. Buy elsewhere."

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1/5

2002-11-23

"I ordered a canon trv-240 on 27-Oct-02 and promptly received a confirmation email. Within a week a got the 'pressure' phone call. A very pushy and rude salesman tried to sell over priced accessories / warranties. Told him I didn't need any and he said we'll ship your order in 4-6 weeks! Order was cancelled (by them) about 2 weeks later.
AVOID these scammers!!
"

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5/5

2002-11-22

"I must of been lucky, I ordered a Nikon 5700, 3 year Mack warentee, lens adpters & 64 mb mem disk + $20 S/h. All for $1043. I received order in 4 days.
The sales person tried to sell me filters & extra lens. I said I can't aford now, that was it. With the service I received I would order again, BUT after seeing some of these reviews I would carefull.
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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
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5/5

2002-11-18

"so what your saying its a scam BUT if you but all the assessories its ok to but it and will ship to your front door in about 10 days. hmm i need the minotla 7i with a IBM microdrive 1GB which is $299 and the camera being at $459. add these up and still get a good deal and teh microdrive is still at a resionable price but i like the price on the cam of course. soo what do you think?"

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1/5

2002-11-17

"I ordered a camera from this company, after one week i cancelled for non action and after calling to get status my first question was is it in stock, answer was yes, after not ordereing any of the add ons is was somehow on 2 week back order. i will nor use this company and will nor reccomend it to any one."

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Ability to determine if a product was in-stock real time
Ease of ordering online
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Customer service being easy to reach
Customer service being trustworthy
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Web site reliability
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1/5

2002-11-15

"Another Scam company. If you do not order their high-priced junk accessories for your camera then suddenly they don't have your camera. STAY AWAY! JERKS! POND-SCUM!"

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1/5

2002-11-12

"Bait and switch scam. Advertized low price on Nikon camera and when I ordered it and a battery on-line, I received a phone call from sales trying to sell access pkgs and warranties. When I declined the camera was dropped from the order and was suddenly out of stock."

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Customer service being trustworthy
Customer service being knowledgeable
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Web site being easy to use

1/5

2002-11-11

"ordered a minolta 7hi from their web site price. I called to confirm however since i insisted I just needed the camera they kind of agreed. however I called 5 days later to see if the order was shipped and it was not.same old story! they had it suddnely in back order! what A way to do business. no concious I guess. how could you do business with constant deceptive practices and then go home at night with a relax mind! Well i recommend to be careful when dealing with them."

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1/5

2002-11-07

"All the old sayings are true - "If something sounds too good to be true . . .", "you don't get something for nothing". Just read through the other comments on this retailer and you'll get the idea. I had no desire to deal with the flim flam men, so I was relieved when my order was magically canceled after three days. I guess if you don't call in and subject yourself to the hard sell on accessories that is how it goes. Fine with me - now I can move on and deal with someone else."

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