"Very nice chair. Love it."
"The customer service was execellent, they did whatever they could help me with my questions and request. The chairs we received are wonderful quality and firm, not to soft, not to hard, but just right, just like the 3 bears, story.. The chairs go beautifully in our offices and matches the walls and decor. The last two chairs were on back order, but we received them so quickly, that made us exceptionally pleased,. We highly recommend ordering the wonderful quality chairs from BizChair.com"
"The BizChair I ordered was delivered very quickly during the Christmas rush. I put the chair together in less than 30 minutes with all parts and assembly tools included in the chair package. Once assembled, the chair is very comfortable with good back support."
“We’re so happy to hear you had a great experience at BizChair. We appreciate the fantastic review and are glad we could be of service. We look forward to working with you again soon. Customer Care (TR)”
"2 boxes, did not arrive together in the same delivery, boxes were busted (think ripped or partially shredded) but the furniture is fine and assembly was easy."
“We are happy to hear that you had such a pleasant experience with our products and appreciate you bringing your delivery experience to our attention so that we may continuously improve. Thank you. We hope to work with you again in the future! Customer Care (TR)”
"Cannot comment on your product because it was never delivered. It was supposed to be delivered the day before Christmas Eve. Trucking company called me the day before we agreed upon a time but they never showed up. I understand it’s around Christmas but I have not heard a word from anyone."
“Thank you for bringing this matter to our attention. I’m sorry we failed to meet your expectations and would appreciate another chance to earn your business. Please email me at customerfeedback@theubiquegroup.com so we can make this right. Thank you. Customer Care (TR)”
"They were Christmas present delivery was great. One end of one box was open. The one with the legs haven’t had a chance to open wrapped as Christmas presents."
“We are honored to be part of your holiday and we're happy to hear about your wonderful experience working with us. Thank you for the fantastic review, we hope to work with you again in the future! Customer Care (TR)”
"Ordered 6 of these for our newly completed basement bar. Nostalgic, beautiful, comfortable, and great quality! Shipping was fast and product is reasonably priced!"
“We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need! Customer Care (TR)”
"Muy sastifecho con la atancion de parte de ustedes"
"Since you force me :-) ... found GREAT office furniture for a REALLY GREAT price"
“Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon. Customer Care (TR)”
"Chairs were ordered on the 15th, should have shipped within 24 hrs. and from the closest location. They are coming after Christmas, I needed them for the holiday. I am upset that I ordered them from your site."
“Hello! I’m sorry to hear you had a frustrating experience, but I appreciate you bringing this issue to our attention. Please feel free to reach out to us directly at customerfeedback@theubiquegroup.com so that we can address this issue for you. Customer Care (TR)
”
"Service fast and great chair for the price for my daughter's desk. I am shopping for other chairs ASAP. Love this company!"
“Hello there! We always love to hear about our customer's amazing experiences and joy with their purchase. Thank you for taking time to share yours with us all. We are thrilled to welcome you to the Bizchair family and look forward to working with you for years to come! Customer Care (TJ)”
"I was looking for a safe chair for my sister as she is very heavy and I saw this one online and it's really a wonderful chair spoke with customer service they were very helpful and the chair came a day early than expected and my sister was very happy for her Christmas gift thank you"
“We are genuinely touched by your heartwarming review! It's incredibly rewarding to know that our HERCULES Big & Tall chair has made a positive impact for your sister, providing both comfort and joy. Thank you for highlighting the excellent service you received from our customer support team. We're delighted we could contribute to making your sister's Christmas special.
If there's anything more we can assist you with, please don't hesitate to reach out to us at customerfeedback@theubiquegroup.com. Wishing your sister continued comfort and happiness with her new chair! Customer Care (TJ)”
"I could not see the shipping costs until the order was placed and your shipping costs are outrages."
“Thank you for bringing your concern about shipping costs to our attention. We apologize for any frustration this has caused, and we understand the importance of transparent pricing. It is for this reason that we provide a Freight Calculator at check out which allows our customers to obtain a freight estimate prior to submitting an order. Regrettably we are not a shipping company and therefore have no control over the cost of shipping set by the carriers.
We're continuously working to enhance the shopping experience for our customers, and your feedback is invaluable in that process. If you have any specific details about your order, please reach out to our customer support team at customerfeedback@theubiquegroup.com and we will do our best to assist you. Customer Care (TJ)”
"Well packed..well built light weight and comfortable "
“Hello! Thank you for the great 5-star feedback. We strive to bring you great products, well packaged, and delivered without incident. Please do not hesitate to reach out to us at customerfeedback@theubiqugroup.com if we can be of further assistance. Customer Care (TJ)”
"The 4 chairs that I ordered arrived as scheduled and in excellent condition. These padded metal chairs are of the highest quality."
“Thank you for your glowing review! We're thrilled to hear that the chairs you ordered arrived on schedule and in excellent condition. It's fantastic to know that our padded chairs exceeded your expectations for quality. If there's anything else we can assist you with or if you have more feedback to share, please feel free to reach out to us at customerfeedback@theubiquegroup.com. Customer Care (TJ)”
"Reloading pages automatically, pages time out waiting for the refresh, the coupon savings wouldn't apply, and then I tried to use the 10% off that I got in my email and that wouldn't work either. "
“Good day! We sincerely apologize for any inconvenience you experienced while trying to make a purchase on our website. Your feedback about the automatic page reloading, coupon application issues, and difficulty with the 10% off offer is concerning, and we understand how frustrating this must have been. Our technical team is actively investigating this issue to ensure a smoother online shopping experience for all our customers.
We are additionally looking into the discount on your recent order, which is scheduled to ship today.
Thank you for bringing this to our attention and for your feedback.
Customer Care (TJ)”
A rep from BizChair.com, BelnickCustomerCare, has responded:
“Thank you for your glowing 5-star review! We're delighted our customer service, quality chairs, and swift delivery exceeded your expectations. It's wonderful to hear they complement your office perfectly. We appreciate your recommendation and look forward to serving you again. If you have need of us regarding this or future orders, please do not hesitate to contact us at customerfeedback@theubiquegroup.com. Have an awesome day! Customer Care (TJ)”