"Window cornices beautifully done!"

"Everything worked out better than expected. The measurements were exact and the order fit perfectly. Installation was easy. No complaints at all and the finished product looked beautiful. "

"Blinds.com customer service is fantastic, and the local installer they partner with was great! Very impressed and satisfied!"

"Very easy to use site, good pricing and our order came quickly and perfect. I highly recommend this site and will refer our friends! "

"This was all great until we attempted to install the valances that came with them. We ordered 3 sets and the valances are cut weird. They don’t fit together and have obnoxious gaps when installed. We tried half a dozen ways and they all had gaps. Looks horrible.
Ordering was easy. Install was simple until the valances. Sent messages to Blinds.com and have gotten no response. My husband will have to go get crown molding and cut to fit. More added expense "

"We always went to our local home improvement store for blinds. After hearing about Blinds.com, figured we would give them a shot. Have to say we are very happy with our new blinds and will be definitely buying from Blinds.com when we need more blinds."

"The ordering is easy and the blinds come quickly. Easy to install and look great. I did order the wrong size for one window, but all it took was a phone call and a new set was on the way. I plan to order more and had some questions and customer service walked me through it all. Very satisfied and highly recommend to anyone looking to purchase window coverings."

"My cordless blinds broke on one side. Customer service says they're out of warranty and you don't fix them and I'm on my own. That stinks!"

"They sent the wrong size blinds, said they would correct the order, then waited 3 months, and refused to fix the original order after multiple emails and phone calls that they would correct this problem. Horrible company to work with."

"A roller shade I bought from Blinds.com was completely defective. Never worked from the beginning. Unfortunately, I tried fixing it myself off and on over the course of a year, before finally contacting their customer service. That was my mistake, I should have contacted them immediately, so by the time I did, the warranty was up. So I'm only posting this as a warning to others. If you're reading this thinking about buying from Blinds.com, please don't. I don't understand the positive reviews out there. I bought from them in part based on the positive reviews, but the quality of their product is not good. I had another blind from them that did work, but only after I was able to piece it back together - it had fallen apart just taking it out of the box. I have installed blinds from other companies with no where near the issues I've had with Blinds.com. Yes, their prices are lower than much of the competition, but if the product doesn't even work, then does it matter if it's cheap? "

"I ordered blinds from Blinds.com and when the order was received, one of the blinds were the wrong size. The order was made correctly, but the measurement given to Blinds.com was wrong. True to their commitment to ensure the order is made correctly, I called and without hesitation they made the correct size without any charge or hassle.
You do not find this very often in this day and age. They will certainly have a customer and advocate in me for life. They are absolutely the best!"

"Sadly, Blinds.com can't seem to get anything right. I order one rollup shade that took over six weeks to deliver and they measured the shade incorrectly. When I asked for assistance they ran be around taking photographic proof of their errors and still haven't taken steps to resolve their inept measuring skills."

"Blinds.com has been the worst ecommerce experience I have ever had! They truly do not care about their customers and have no sense of customer service at all. I originally ordered custom blinds for what will be my baby’s nursery. I got a great deal on the black friday sale and I fell pregnant shortly after. It was just perfect and I thought I would have my baby’s curtains waaay before my August due date as the ship date was originally posted as Jan 12-20. January 20th came and went. I even gave them more time as I did not reach out until the beginning of February in regards to the shipping status of my order. This is when they replied back to me and told me that the manufacturer was having a hard time getting the fabric that I wanted but offered me other options or to wait for a new shipping date of mid March. I decided to wait until March so that I can get the fabric that I really wanted. March came and went. Then they finally reached out to me in April. They tell me because they can not locate the fabric, my order cannot be fulfilled and then once again provided me with other fabric alternatives or a refund. This is ridiculous! It took them nearly 6 months to realize they could not get the fabric to fulfill my order???? I'm halfway through gestating a whole human but it took yall 5 and a half months to get in touch with suppliers just to tell me that you can’t fulfill my order? What kind of nonsense is that? Then you are only going to offer me a refund for wasting my time for half a year and holding my money? Yall could have at least given me a credit or a discount for the inconvenience . I give you my money and time for a product and you can’t at least reach out to me in a timely manner to tell me that my product cannot be made. Then you won’t even give me a consolation to show that you were at least apologetic about wasting my time? INCONSIDERATE AND VERY UNPROFESSIONAL. DO NOT BUY FROM THIS COMPANY. "

"Ordered blinds for the Black Friday sale and was told they would arrive at the beginning of January. In mid January I received an email that there was a delay and they would be there at the beginning of February. At the beginning of February I received an email stating they would be there sometime in March or April. I called customer service and told them they better find a way to make them show up or I would be filing a fraud claim. They gave me the number of the customer care line. I called the customer care line, who told me the shipment was lost in transit and the blinds would have to be remade. Furious, I was about to file a claim with the BBB and call my credit card company to recoup the charges, and then the blinds miraculously showed up on my doorstep. This garbage company either lied to me about them being lost or is totally incompetent. Of course I had to go back and forth with them about five more times because they wanted me to confirm that all blinds were there before they cancelled the re-order, and problems with scheduling the install, etc. Amateurs. At the end of the day, four months for blinds. They look fine and installation went fine, but that's only because Home Depot does the installation. STAY CLEAR OF THESE AMATEURS. "

"We are thrilled with the look and fit of our shutters! I feel that most people are unhappy because they either measured wrong or had unrealistic expectations about delivery timing"