"I ordered a Yamaha electric starter kit from boats.net on a Tuesday. Despite the Fourth of July holiday falling on Wednesday, the kit was on my porch by Saturday morning. Excellent service. Email status updates with order status and shipping tracking arrived in my inbox immediately after placing the order and once the shipment was made."
"Most parts in stock at a good price"
"Great website, fast shipping, quality parts. Excellent!"
"Boats.net made it easy. Thanks"
"Site stated 3 days for shipping, but it's been a week and I still have not received my product. Now is not a good time to ask for a review."
"Always have the parts I need, and great prices on OEM parts, can’t beat it! "
"I like the detailed drawings of all the parts "
"No trouble correct item..knowledgeable about the item."
"price of the parts is incredible best on the internet"
"I can not get any shipping information or updates. No even from the seller. Probably will not place any more orders from this vender."
"Person on phone was great and super helpful finding the part I was looking for. Paid $55 for expedited shipment of a $23 part as I had to have it today by 4pm to fix engine for client before holiday weekend. Sadly, it has not arrived. Too late and out $55 for shipping…"
“We appreciate your patience and understanding in this matter. Please be advised that Next Day Air is a premium service with no guarantee of delivery. As a one-time courtesy, we have credited half of the original shipping costs back to your original method of payment. If you have any further concerns or require additional assistance, please do not hesitate to contact us. We are committed to providing exceptional customer service and look forward to the opportunity to resolve any issues you may have encountered.”
"Easy and efficient. Will keep buying. "
"Chris awesome job fast shipping and awesome parts"
"I love buying from them. Always a pleasure. "
"Ordering is easy w this feature. Easy to use with useful diagrams so you can get the parts you need."
"Easy to find parts for old outboard "
A rep from Boats.net, Partzilla-BoatsnetCS, has responded:
“Thank you for your feed back. I have reviewed your order and see it shipped on May 21st, 2024. Standard shipping typically takes 4 to 6 business days. Unfortunately UPS is having issues with the tracking at the moment but packages are still delivering. If you haven't received your package by Wednesday you can reach out to our customer support and we can set up a replacement or refund. We do apologize for the inconvenience and hope to hear from you in the future. ”