"I purchased a Man's Rolex Presidential 18k watch from Bob's Watches on September 21, 2012, and have included my thank you comment to them here. Buy with absolute confidence from Bob's Watches. "Dear Bob's Watches, After finding a Men's Rolex Presidential 18k yellow gold watch that I liked on your very helpful website, I ordered it by wire yesterday, and it arrived in Virginia today, less than 24 hours after I placed the order. Upon opening the parcel, I was stunned at it's beauty and condition, including the businesslike packing of the watch, box, certificate of authenticity, operating instructions and bill of sale. When I took the watch to my local jeweler to have one link removed, he commented that this watch appeared nearly "as new". Thank you (Victoria, Max and Samantha) for a wonderful transaction! Richard W. from Fairfax, VA.""

"I had a Rolex that sat in my drawer since I bought it. After deciding to sell it, I scoured the Internet to find a reputable buyer. Bob's Watches offered me almost $500 more than any other seller I could find. On top of that, they sent me a free overnight Fedex shipping label. As soon as they got the watch, they called me and explained they would call back with a final quote within a couple of hours. Sure enough, in about 3 hours I spoke with a very professional and polite lady who confirmed the price and explained my options. I received my check on Monday that was sent on Friday (this check was going from California to Maine).

I fully recommend Bob's Watches to anyone looking to sell or purchase a Rolex. Their service is outstanding and they really focus on providing the most value to their customers."

"Buying my Submariner from Bob's Watches was a superior online shopping experience. Beginning with the extensive selection of pre-owned Rolex Submariners, they offered detailed descriptions, good prices, outstanding customer service from Sam and Joe, easy payment instructions, and quick delivery. I had my Rolex in 24 hours from receipt of wire payment. Best of all, Bob's Watches exceeded my expectations......with no surprises. I would buy from them again. David G, San Antonio, TX"

"Shipped within an hour of payment. Awesome watch, No. 2 rating on watch, but just like new. Received watch within 20 hrs. I did my research, could not find one neg. comment. Chuck, Key West."

"At first I was scepticle as I'm sure most of you would be/are. Bob's made me feel comfortable about my purchase and didn't force anything on me. They were very knowledgeable about all the models i was interested in from year to year and what the slight differences where among them. I bought with confidence....even though I took it to an authorized rolex dealer in my home town once it arrived just to make sure. haha. All good! Very happy with my purchase and I would buy from bob's again."

"Bobs Watches bought my Rolex Submariner watch for considerably more than I was offered locally. I was hesitant about doing this type of business over the Internet so I checked as many things as I could before I shipped the watch. As it turned out Bobs handled the transaction exactly the way they said they would. Everything was done quickly and professionally. The wire transfer was in my bank the same afternoon I accepted the offer. I am very happy with the entire experience."

"I'm very thankful for all of the time, effort and dedication Bob's Watches invested during my purchase of my new Rolex Presidential timepiece. Like many online buyers, I first came to know Bob’s Watches through a simple Google search. Their website is very professional and easy to use, but I was still extremely skeptical of their operations given the large sum of money involved in this transaction. My initial phone conversation with them went very well and was impressed with their fast response and subsequent follow-up to my inquiry, yet I was still skeptical. To alleviate these concerns, I began researching online ratings about the company, each of the reviews I located were stellar. It was clear they’ve earn the trust of many throughout their years in business. I took things a step further and dug deeper, looking at their Better Business Bureau (BBB) information, corporation records, and other pertinent databases. Every avenue I pursued indicated they were in fact a legitimate business with a solid track record. From a strictly business standpoint, I was convinced that they were a real organization whom I would be comfortable engaging in a high dollar value transaction.

As I dealt with Bob's and others, I came to realize there was even more to a transaction of this nature than simply ensuring they were a legitimate business. Perhaps it was the unreturned phone calls from their competitors, extremely slow responses, or pushy sales tactics used by others. My experience Bob’s Watches was night and day different. From our very first phone conversation, they communicated promptly, continually kept me updated on pertinent information, and were always friendly and cheerful in the process. I was incredibly impressed that this communication didn’t end when the clock struck five at the end of the day. My sales representative routinely communicated late into the evening from their personal e-mail account which I appreciated so I didn’t need to wait until the following business day for a response. It was clear to me that this wasn’t simply a business transaction to Bob's, serving their customers is a true passion that shines through with every interaction. I loved their positive attitude and quickly transformed from being a skeptical customer to being a true fan of Bob’s Watches.

I would like to sincerely thank Bob's Watches for all of their efforts and the care exhibited during the purchase of my new Rolex Presidential. I never realized when I began this inquiry that I was not only buying a new timepiece, I was also making a new friend in the process whom I could count on to always work in my best interest. When the time comes for future Rolex purchases, there’s no doubt in my mind that the only place I’ll go is Bob’s Watches.
"

"I just purchased a watch from Bob's about 4 days ago. I received it after an extensive identification verification process that I appreciate. The watch totally exceeded my expectations. This watch looks brand new and for half the price. Bob's guaranteed its Authenticity and warranties the watch too. SO HAPPY!"

"So far still skeptical; told they would overnight me a check 3 days ago and still waiting. Called and was told it was is service and would have to come back before they could send check. Already made me the offer, what gives? Could not even give me an estimate now about when the check would be sent. . ."

"I received excellent customer service and a fair deal working the folks at Bob's. My goal was to trade in my relatively new Submariner for a different relatively new Submariner and to get a fair deal from a trustworthy dealer. Dealing with eBay or Craigslist filled me with dread for something this valuable. So I went with Bob's. Once they received my watch, they evaluated it and gave me a fair offer. I was able to apply the credit towards a different Sub they were advertising, and after some brief discussions, we had a deal. My new watch was sent overnight. It arrived in perfect condition, and looks like new. After my experience with Bob's, I can recommend them for anyone wanting to buy or sell a Rolex from someone they can trust."

"Wonderful experience, I looked at dozens of companies to purchase a used Datejust from, the only ones who could come close in price we offering an older watch, in average shape, without the quick-set date function or Sapphire crystal. Bob's watches was by far the best deal for a 16233 Datejust I came across. The watch arrived in mint condition, looks like it was never worn, much better than the "good" condition described. The watch arrived overnight freight with an original Rolex Oyster Box and Tag. Fantastic Experience. Look forward to purchasing from Bob's Watches Again."

"I ordered a Rolex Turn-O-Graph Datejust from Bob's Watches. The watch arrived within 24 hours of placing the order and was absolutely beautiful. It was exactly what I expected and Bob's even called me a week later to ensure my satisfaction with the purchase. I would definitely do business with Bob's Watches again."

"Excellent service. Andy was truly a professional and very
dependable. My watch was delivered as promised. I will certainly consider buying again from your company and refer you to friends and family. Love my ladies watch"

"Bobs was the best! Best prices! Best service! Best follow up! Best condition! Still plan to get another Rolex from them..."

"My experience with Bob's was very positive. I traded an old explorer for a newer datejust and some cash. The team at Bob's was very helpful and very responsive. The deal I received was fair. I would not hesitate to use them again."