"I was having difficulties finalizing my trip online so I called the customer service line and they were able to assist me and processing my payment over the phone! It was a last minute sale deal and I was worried I would miss the deal I was trying to book if I waited until an issue with processing was cleared but the rep was able to assist me and finalize my trip to ensure my last minute birthday trip would happen!!! Hope this begins good things to come in 2020 as I turn 40!! Awesome customer service!!"
"Awesome deals Awesome customer service!!!!!!!!!!"
"Made booking our trip easy! "
"It was so easy to find the exact trip I was looking for!! And especially the savings! "
"So far so good. First time booker. The deals offered were great. Lots of variety. I'm just hoping the rest goes as smooth. First vacation with out travel agent"
"It was made very easily to book my vacation!"
"Great Service Happy New Year "
"Called in with a different booking and she was able to help me book it with ease! She was soo patient, friendly and professional yet personable!"
"I called for an issue and the gentleman was so friendly & knowledgeable. It was a pleasure to speak to someone who was so pleasant. "
"I called in because I am not so great at planning trips. It is my boyfriend's 60th birthday and I wanted a special place to go and to be able to invite family members as well. Patricia went above and beyond to help me plan his special day! I'm so excited and I was able to pass on her info so other family could also book with her!!!"
"Was transferred to a non existing number. Put on hold for over 30 mins. STILL ON HOLD NOW......no music, nothing. Do not book on this site. "
"Awesome as usual. Friendly conversation with sales rep."
"They offered a coupon at check out however there was never a place offered to use the coupon. After I booked I called to have them make it right and they refused saying it was a non refundable booking and could not go in to add my coupon credit. Then I received an email today telling they accepted automatic changes fir my flights on my vacation. What!!? What gives them the right make changes in my schedule I'm furious right now and if it wasn't $3000 I would take a lost. In my opinion this site is very close to a scam, I fell for it but you don't have to. Pay a lil extra for peace of mind do not use this site."
"Very easy to follow booking. No hassles at all. First time using BookIt.com and found a truly great bargain. Will definitely use again."
"I booked a trip to Punta Cana today. I had spent most of yesterday trying to compare flights and hotels, looking for the best price with all the perks I wanted. I became overwhelmed and quit. Today I called BookIt for help. I was extremely impressed with the service and efficiency of the agent I spoke to. He found everything I wanted and put the package together in a matter of minutes. I got deep discounts and flights and a room that were not on the website. I've booked with these folks before and keep returning for help with my travel needs. I have never been disappointed!"