ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-12-04

Easy!

"Very user friendly website"


Verified
5/5

2019-12-04

Excellent customer service

"There was a mistake w my booking and the operator was very accommodating and made sure in the end I had a flight close to if not better than my original flight and that I didn’t have to pay more for the booking mishap."


Verified
5/5

2019-12-03

Excellent information

"Read lots of reviews to find the best place to stay at and the reviews were very helpful.. can’t wait for our trip."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-03

Overall very pleased

"Overall I was very pleased with booking my vacation on BookIt.com. I have used them a few times in the past and was never disappointed. I will continue to use them to book vacations in the future."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2019-12-03

Excellent

"Very good. Terrific. Very smooth."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2019-12-03

Trouble booking

"It took several tries and 2 days, just to get booked. I hope all goes well the trip! Yes, I will still use it again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-12-03

Satisfied customer

"I accidentally double booked, and called customer service who promptly cancelled the second reservation, including the airfare. My agent took great care to listen, and solve the problem."


Verified
5/5

2019-12-03

Refunding one person's trip out of 9 persons going to Mexico

"Excellent. Helpful. Competent. Very pleasant to work with. Answered all my questions. Very polite, too"


Verified
5/5

2019-12-03

Great service

"The agent did a terrific job for me. Thanks Kasheca! Very happy customer."


Verified
5/5

2019-12-03

thanks for your help in booking my vacation!

"great service reps and are open late at night to help! great prices thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2019-12-03

A little glitchy

"Booking would have been waste if the site did not freeze when I was booking. After I booked I also experienced issue logging into the account I created "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2019-12-03

Always BOOKIT

"Never had a bad experience, and this time customer service was very helpful with rebooking my trip."


Verified
5/5

2019-12-03

"Excellent customer service "


Verified
5/5

2019-12-03

Great Cyber Sale

"Excited to get my trip to Aruba at a price I know is worth it. I watch the prices all year"

Detailed Review Benchmark + -
Overall customer service

Verified
1/5

2019-12-03

Price upset

"I reviewed a trip and saved it but when I went back to searches it couldn't load and I had to pay more for the trip"