ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-05-01

Where have you been all my life Bookit.com!

"Went to another website, price was $3,800. Went here and had an amazing gentleman help me every step of the way. From getting the right flights and rooms. He went above to help me make this trip perfect. Best part I saved almost $1,400 for this trip that I can spend on my Vaca.Thank you James for all your help! And Bookit will be my first stop from now on! "


Verified
5/5

2019-05-01

Quick n Easy

"Searching for trip to Jamaica this deal popped up. All inclusive with air, couldn’t pass the great deal! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-05-01

Smooth

"Satisfactory website for technically challenged"


Verified
1/5

2019-05-01

Horrible Customer Service

"The Customer service were not helpful. I called seven times today to fixed a booking issue and I couldn't get through. I tried the other phone numbers from the website and no success. I was on hold more than 15 minutes. Never booking from them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-01

Awesome

"Good professional service"


Verified
5/5

2019-05-01

Great

"Very helpfull and very knowledgeable "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2019-05-01

Irresponsible Handling

"Bookit.com refused to reimburse for services NOT rendered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-01

Iternary change

"Love them!!!!! They were very helpful in helping cancel and re book"


Verified
5/5

2019-05-01

Amazing!

"Rajay was so helpful and patient with us! Got us the cheapest hotel with great value.... Cant wait for Mexico! Thank you Rajay!"


Verified
5/5

2019-05-01

Honolulu

"Easy, excellent site. Great experience with BookIt.com"


Verified
1/5

2019-05-01

Charged Incorrectly

"I booked a trip to Vegas and received confirmation thru email. After I booked trip I looked in my bank account and was charged for the trip along with $400 thru Spirit Airlines which is not even the airline I am flying thru. Trying to get money back as I was overcharged for an a separate airline not even included in my trip."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-30

Great service

"Fast and errors were found.They called me and it was fixed rightba3wy!!"


Verified
5/5

2019-04-28

BookIt is OK

"So far so good. Easy site to navigate. Great customer service by telephone as well."


Verified
5/5

2019-04-28

Easy and efficient site

"Book it offered rooms at my choice resort that were shown as “sold out” on other sites. "


Verified
5/5

2019-04-19

Great to work with

"I haven’t taken my trip yet but have made a few adjustments and it was quick and easy to do so. Everyone very polite"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service