ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-04-28

Easy

"We had most planned, made a call to ask questions and then booked afterthought representative made a recommendation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-28

Easy to use

"I just discovered this website and I love it. It's easy to use, it let's me save favorite trips and offers easy payments. Its awesome."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-04-27

Always have what I’m looking for in resorts

"Very satisfy with the price and resorts"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2019-04-27

"The booking was super easy and fast. The customer service lady (Kerrion) was very knowledgeable, and most importantly very pleasant and patient with me. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-04-27

Excellent services

"It is a wonderful site to get what you want"


Verified
4/5

2019-04-27

Booking made easy

"I do not have much time to waste online trying to find the best deals. BookIt has an easy to follow process that saved me allot of time. "


Verified
5/5

2019-04-27

Excellent

"Very easy to use and great deals"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2019-04-26

Price Creap

"The prices changed within 30 minutes of my search and the details of the packages were exactly the same.
Frontier is your goto airline and it usually ends up costing more cause of luggage cost and the flight times were terrible.
I called to get assistance and was on hold for almost 1 hr and the rep wasn't helpful at all. They didn't even try to offer trip assistance ideas like shuttles or car rental.
I also was charged more money at the hotel, an additional $25 per day and $13 parking per day, which is ridiculous. Never had this happen before. Hotel fees need to be included in the cost.
This hotel is not that great. Carpet is filthy.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2019-04-26

"Very easy to book vacations "

Detailed Review Benchmark + -
Pricing of products and services

Verified
1/5

2019-04-25

Customer Service no patience at all

"My experience with customer service was horrible, he didn’t have patience, get upset easily with my question and make me feel that my business wasn’t important for him. I was so disappointed. "


Verified
5/5

2019-04-24

Excellent

"Great payment options! Easy to search!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-24

Great Price and Easy booking

"Got the resort we wanted with direct flight to closest airport and car rental all in less than 20 minutes online"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-04-24

Love this site

"Always easy, enjoy being able to do a payment plan. Helps me travel more.. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-24

Excellence

"This is my second time at this resort and it will still be my favorite. It caters to all ages and the service is beyond excellent. The staff and the food is amazing. Thank you to Entertainment staff Fifi & Franchesca, as well as waiter by the name Angel & Trinidad. The service is everything in this hotel, they have the best pools and best water park for the kids. Also Isa from the kids club, she’s excellent. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-24

Spectacular

"Great experience very pleased with the outcome, great communication "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges