"Received my order as promised and in a timely manner. Loved their customer service as well. This is a great company to work with. "
"First time using any sort of photography equipment rental service & I have to say that I could not be more pleased!
When the lens I originally wanted wasn't available soon enough for me, a rep called me very soon after I placed my order to to discuss which lens would be a good replacement for my needs. We found something together that ended up being totally satisfactory.
Fast delivery, products in perfect condition, packaged well, easy return. BorrowLenses even sent me a reminder the day before I needed to send the equipment back. Then a thank you when it was received in perfect condition.
Really appreciate that kind of attention to detail & service. Will definitely use again, highly recommend."
"This is the first time that I used this website and I must say, I am VERY pleased with my choice of places to borrow a lens from! I ordered 2 lenses for a wedding (50mm 1.4 and a 12-24 wide angle) and the clarity, quality and condition of both items were pristine! I was nervous at first because it was a Saturday wedding and I had a delivery date for the day before, but everything arrived on time, securely packaged!
I also called customer service to inquire about shipping (as that was my concern) and the guy that answered (didn't get his name) was very professional and when he found out I was a first time renter provided me with a discount code! Unexpected bonus!
They were so good that I registered on resellerratings.com SPECIFICALLY to write a review on them!
Would definately recommend in the future!"
"As a first time renter I was extremely pleased with the ease and convenience of Borrowlenses. I picked up and returned the two lenses to one of the easy locations and was pleased with the customer service and the advice that I received. I will definitely use this service again."
"great customer service, quick shipping and super high quality clean lens!! thanks borrowlenes!! I'll be back for sure : )
regards,
Shaheen
"
"This was my first time renting from BorrowLenses.com and I must say that their service was superb. Flawless transaction from start to finish. Excellent and prompt service. Item arrived on time, very well packaged and the lens was like new. After shipping lens back received a confimation email a few days later saying lens received in excellent condition. I will definitely use them again."
"Great prices. Variety of methods to get your items either having item(s) sent to a location near where you live for pick up or pick up directly in San Carlos. Of course mailed directly to your home/office. Rented a brand new 70-200mm 2.8 II. Please note: The day rental is to be returned is not a specific hour nor corresponds to the time it was picked up. You have all day up to closing time to return it from Friday to Monday 6pm....SWEET!"
"First time user. Exceeded expectations. Rented a Canon 50 1.4 and a Sigma 30 1.4 for two weeks. Lens arrived on time in good working order. Easy to ship back. I recommend BorrowLenses.com
Russell Elsevier
HarvestMoonPhotography.com"
"This is the second time I have used Borrowlenses.com. I was so happy with the first order I ordered 2 lenses this time. Wonderful! The box I received was a little shaky looking (multiple uses will do that), but the product was packed very securely. The lenses were perfect, as a matter of fact, the Canon 70 -200 IS USM II looked new and never used. That lens comes with a case, too. I had several people on my trip ask about my 70 - 200 lens, but when I told them I rented they were shocked. Several people took down the web site and I know my daughter just rented for a trip later this month. What a great site. I recommend them to anyone that says they want a lens for a short project, but don't want to borrow from friends or buy. Cindy Drenth"
"Fast and helpful service. Made my complicated time schedule easy. Even had it to me a day early. I would really recommend them. I plan to use them more in the future."
"Excellent and prompt service. Item arrived very well packaged . Will do business again!"
"I have rented lenses from BorrowLenses.com several times, and in every case I have been thrilled. The associates at BorrowLenses are extremely friendly and helpful. Every time I have asked a question, asked for help, needed an extension, or otherwise required some customer service assistance they have been very quick and cheerful in their response.
Equipment is always delivered when it is supposed to be delivered, in excellent condition, and the return process is simple and easy.
I highly recommend them!"
"The rental itself was very satisfactory. The ordering was easy, the equipment was available as promised and in excellent condition, and the return was straightforward. My only complaint is that a written receipt should be provided for the return (I rented and returned through one of the partner locations in San Jose). The paperwork is there, in triplicate, but there is no copy to give to the customer to provide proof of return of the thousands of dollars of equipment, just in case "stuff" happens.
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"Great service. Everything went smoothly. I wasn't aware that autofocus would not work because of the camera that I had. My fault for not doing my research. Other than that the whole process was simple and the equipement was great."
"BorrowLenses.com definitely delivered for me. I needed two hard to find lenses on short notice and got both delivered in advance to my destination for under a hundred bucks. The customer service department kept in touch every step of the way. The lenses were in excellent condition and worked flawlessly. The return shipping process was very easy. I could not be more pleased. I will definitely be using BorrowLenses.com again and again."