"Couldn't have been easier - ordered online and picked up the lens on the same day. Staff was friendly and the lens was in perfect condition.
Took a couple passes to find the location because that street has confusing addresses: Even #s are on both sides! Tip: Turn S on Woodside Way, then left into alley and park."
"Ordered a lens and flash for the weekend. Received both were in excellent condition, and they worked perfectly. Renting here was painless - I'll be doing it again."
"This was an exercise in simplicity and flawless execution. I was cutting the dates close, as I had a trip planned to the Dominican Republic, and had exactly enough time to do a 1 week rental of the lens. They were great to deal with, the lens arrived in time, and it went back without complications.
They were also very understanding about *my* screw-up in forgetting to send the lens hood back with the lens, but it followed in the mail shortly after. I will definitely work with them again the next time I need a lens!
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"This was my first rental from BarrowLenses and it was a very good experience and I will be renting here the next time I need a lens."
"I had a great experience with my first lens rental of any kind. I'm a beginning photographer who has figured out a bunch of basics and is starting to stretch the limits of my kit lenses. BorrowLenses.com gives me the opportunity to try different setups to figure out where I need to work on my skills and where I need to upgrade my hardware without having to commit a large amount of money.
The entire rental process was painless and well worth the money spent. I never had an issue with the lenses, and the communication was very clear as to what I needed to do, and who I could call for help if I needed it.
As opportunities arise, I'll be working with them again, and referring friends, without hesitation."
"The experience was great. I got my order on time, and the customer service was wonderful. I had gotten the wrong tracking number and they updated it via email within the hour I asked about it. Everything was all set when I got it.
I would say the best part was the level of communication. They were in constant contact with me to let me know what was happening, when things were delivered and when they had received the lens back.
Overall a great experience. Definitely a group I will go back to."
"I have rented lenses from borrowlenses.com twice, and I am extremely happy with their service. The lenses have arrived exactly when promised and are in excellent shape. I am truly impressed by the range of equipment offered for rental. The staff is friendly and communicates very well. The whole process is smooth and easy. I would unhesitatingly recommend them."
"I've been ordering from these guys for a couple of years now. Everyone knows that they are very good. However, what makes them great is the following:
I was having some problems with my existing equipment. In order to troubleshoot the problem I needed to test it against another body and lens combination. I asked the BorrowLenses folks if I could rent some equipment for less than a day andwhat cost that might incur. They responded by offering to allow me to run my tests in their store for free! Wow! They are a great group of people and I am very appreciative of their existence (especially since they are so close by).
Thanks again to the gang at BorrowLenses.com
Regards, Peter"
"Received the lens with no hassle at all, everything went smoothly. Another lens rental company I tried to use (which must remain nameless) had cryptic instructions, incorrect web forms, and refused to return my emails when I tried to complete an order. The experience was quite different with Borrowlenses.com, as their instructions for first-time users were very clear. So clear in fact, that I didn't need to write to them with questions, so a response wasn't even necessary. The order information showed up, the lens shipped, I got it. I couldn't be more happy with the way it worked out, particularly after the rotten experience with the other company.
I don't rent lenses constantly, but I'll be back as soon as I do!"
"Absolutely amazing products and service. I was floored by how personalized the service was - both before and after the rental period.
BrorrowLenses.com should be *the* model that other online retailers emulate."
"What a great discovery! For around $600, I experienced three glorious weeks with three prime lenses and the outstanding Nikon Creative Lighting System. All together, these items would cost me $6200 to purchase, or at least $35 per day EACH to rent at my local camera shop. Two unexpected pleasures: the quality of the shipping, and the fact that I didn't have to put down a deposit for the whole value of the kit, which I never could have afforded. BorrowLenses.com is the photographer's find of the decade. I was able to take photographs that astounded me, and I'm a tough self-critic. It's no stretch to say that BorrowLenses.com gave me the tools to be the photographer I always thought I could be, for three unforgettable weeks. I will always use them now."
"Outstanding company - I rented several lenses and received them in Hawaii for a vacation. They even sent them a day early to make sure they arrived when I wanted them since they knew 2 day air shipments sometimes take 3 days to get to Hawaii.
Will definitely use again."
"The whole experience was extremely pleasant! Online-ordering was quick and easy. The product was available for pick up the same day. Order processing took less than 90 minutes. The lens was great and the service was perfect! I will be definitely renting other high-end lenses from borrowlenses.com soon! Keep up the good work and thank you for providing great products and services at reasonable prices!"
"Awesome experience. Fast shipping. We had even something unexpected come up and had to keep our rental for longer and making that change was totally smooth. Will definitely use again!"
"My experience with borrowlenses.com was terrific. The entire process was smooth and effortless, and the lens I rented was excellent. There is absolutely nothing I could complain about. I highly recommend them."